Sales Rep (Comfort Advisor)
GEM Plumbing & Heating Services, LLC · Raynham, MA · 1 wk ago
Business DevelopmentFull-time
Responsibilities
- Develop and implement effective sales strategies to explore new business opportunities, including the identification of key decision-makers within targeted leads.
- Provide customers with prompt and accurate price quotes, showcasing the latest technologies tailored to meet their specific needs, with a focus on leading with financing options.
- Cultivate and manage client relationships, identify, and pursue new business opportunities, and ensure exceptional customer experiences.
- Collaborate seamlessly with other departments to facilitate smooth sales-to-install handoffs, ensuring an exceptional end-to-end customer journey.
- Engage with fellow Sales Reps/Comfort Advisors to communicate sales targets, share best practices, and foster a collaborative work environment that drives success.
- Prepare and deliver regular sales reports to management, highlighting achievements and areas that require attention for continuous improvement.
- Conduct outbound follow-up calls to existing clients through both telephone and email.
- All appointments conducted in-home to provide personalized and tailored solutions.
- Additionally, add 10% of leads to generate new business opportunities, showcasing your ability to identify and pursue new business opportunities.
Requirements
- Bachelor's degree or equivalent years of experience in a sales role.
- Excellent customer service and communication skills.
- Organizational and time management skills to manage multiple tasks, sometimes for multiple projects, at once.
- Problem-solving abilities to correct any challenges or inefficiencies for the best results.
- Prior sales experience a plus.
- Experience with software such as Service Titan and On Call Air is highly preferred.
- Prior experience in the construction industry a plus but not required.
Qualifications
- Moderate to loud noise levels in the work environment.
- Flexibility in working hours, including evenings, early mornings, occasional severe weather events, and weekend or holiday hours.
- Working settings both indoors and outdoors, encompassing various climate conditions ranging from very cold to very hot and humid.
- Ability to use a computer for extended periods, involving sitting, keyboard entry, and use of office equipment.
- Effective communication skills using both computer and phone/smart devices.
- Vision capabilities including close vision, distance vision, and adaptability.
- Physical agility involving reaching, stooping, kneeling, crouching, standing, walking, balancing, bending, leaning, and climbing.
- Ability to carry supplies, up to 25 lbs.
Skills
- Software proficiency with Service Titan and On Call Air.
- Customer service and communication skills.
- Problem-solving abilities.
- Flexibility in working hours.
- Ability to manage multiple tasks simultaneously.
- Experience in the construction industry.
Benefits & Perks
- Draw Base with Commission Plan.
- Car Allowance.
- Additional Bonus Opportunities!
- Medical, Dental, and Vision Insurance.
- 401K Plan with Company Match.
- Holiday Pay.
- Long Term Disability.
- Company Paid Life Insurance.
- Flexible Spending Account.
- Great Company Culture.
- Fitted and Customized Company Uniforms.
- Company iPhone & iPad.
- Continuous and extensive training and development.
Pay
Draw Base with Commission Plan.
Schedule
Flexibility in working hours, including evenings, early mornings, occasional severe weather events, and weekend or holiday hours.