Jobs · Business Development · Massachusetts

Sales Rep (Comfort Advisor)

GEM Plumbing & Heating Services, LLC · Raynham, MA · 1 wk ago
Business DevelopmentFull-time

Responsibilities

  • Develop and implement effective sales strategies to explore new business opportunities, including the identification of key decision-makers within targeted leads.
  • Provide customers with prompt and accurate price quotes, showcasing the latest technologies tailored to meet their specific needs, with a focus on leading with financing options.
  • Cultivate and manage client relationships, identify, and pursue new business opportunities, and ensure exceptional customer experiences.
  • Collaborate seamlessly with other departments to facilitate smooth sales-to-install handoffs, ensuring an exceptional end-to-end customer journey.
  • Engage with fellow Sales Reps/Comfort Advisors to communicate sales targets, share best practices, and foster a collaborative work environment that drives success.
  • Prepare and deliver regular sales reports to management, highlighting achievements and areas that require attention for continuous improvement.
  • Conduct outbound follow-up calls to existing clients through both telephone and email.
  • All appointments conducted in-home to provide personalized and tailored solutions.
  • Additionally, add 10% of leads to generate new business opportunities, showcasing your ability to identify and pursue new business opportunities.

Requirements

  • Bachelor's degree or equivalent years of experience in a sales role.
  • Excellent customer service and communication skills.
  • Organizational and time management skills to manage multiple tasks, sometimes for multiple projects, at once.
  • Problem-solving abilities to correct any challenges or inefficiencies for the best results.
  • Prior sales experience a plus.
  • Experience with software such as Service Titan and On Call Air is highly preferred.
  • Prior experience in the construction industry a plus but not required.

Qualifications

  • Moderate to loud noise levels in the work environment.
  • Flexibility in working hours, including evenings, early mornings, occasional severe weather events, and weekend or holiday hours.
  • Working settings both indoors and outdoors, encompassing various climate conditions ranging from very cold to very hot and humid.
  • Ability to use a computer for extended periods, involving sitting, keyboard entry, and use of office equipment.
  • Effective communication skills using both computer and phone/smart devices.
  • Vision capabilities including close vision, distance vision, and adaptability.
  • Physical agility involving reaching, stooping, kneeling, crouching, standing, walking, balancing, bending, leaning, and climbing.
  • Ability to carry supplies, up to 25 lbs.

Skills

  • Software proficiency with Service Titan and On Call Air.
  • Customer service and communication skills.
  • Problem-solving abilities.
  • Flexibility in working hours.
  • Ability to manage multiple tasks simultaneously.
  • Experience in the construction industry.

Benefits & Perks

  • Draw Base with Commission Plan.
  • Car Allowance.
  • Additional Bonus Opportunities!
  • Medical, Dental, and Vision Insurance.
  • 401K Plan with Company Match.
  • Holiday Pay.
  • Long Term Disability.
  • Company Paid Life Insurance.
  • Flexible Spending Account.
  • Great Company Culture.
  • Fitted and Customized Company Uniforms.
  • Company iPhone & iPad.
  • Continuous and extensive training and development.

Pay

Draw Base with Commission Plan.

Schedule

Flexibility in working hours, including evenings, early mornings, occasional severe weather events, and weekend or holiday hours.

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