Sales Receptionist

About the Role

Milan Laser Hair Removal is one of the nation's premier laser hair removal providers, using top-of-the-line lasers and licensed medical professionals, with an exclusive Unlimited Package™ guaranteeing results for life. With 400+ locations across 38+ states, the company is expanding as a national brand. This full-time Sales Receptionist position is based in Boston (Peabody), MA.

Responsibilities

• Actively engage with the clinic team to promote a culture of collaboration and drive sales growth
• Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction
• Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
• Initiate conversations with clients about upsell opportunities and gather their feedback through reviews
• Efficiently complete clinic operational tasks with minimal direction
• Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records
• Assist with cleaning the treatment rooms and help clients to their rooms
• Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives

Requirements

• High school diploma or equivalent (e.g., GED) required
• Administrative and/or sales experience preferred
• Exceptional communication skills, both written and verbal required
• Ability to demonstrate initiative and work independently required
• Works well in a team environment required
• Ability to maintain highly confidential information required
• Ability to use a computer and sales software required
• Ability to display a passion for the aesthetics industry required
• Willingness to work 40 hours per week, including weekends and evenings as needed by the business required

Pay & Schedule

• Pay: $20.00 an hour + Potential Monthly Bonus
• Status: Full-Time
• Clinic Hours: Mon–Thur 8:30am–6pm, Fri–Sat 7:30am–5pm

Benefits

• Free laser hair removal for you and your spouse or legal partner
• Bonuses awarded every month
• Strong company-led lead generation
• Medical, dental, vision, disability and life insurance within 30 days
• Paid time off starting immediately
• Closed on 7 major holidays
• 401k retirement plan with vested employer match
• Career advancement opportunities