Sales Receptionist

About the Company

Milan Laser Hair Removal is one of the nation’s premier laser hair removal providers. We only use top-of-the-line lasers, and all treatments are performed by licensed medical professionals. Additionally, we guarantee our clients results for life with our exclusive Unlimited Package™. With 400+ locations throughout 38+ states and plans to expand into a national brand, this is an exciting time to join the Milan Team.

Schedule

Full-Time Clinic Hours: Mon-Thu 8:30am-6pm, Fri-Sat 7:30am-5pm

Responsibilities

• Client Experience & Sales:
  • Actively engage with the clinic team to promote a culture of collaboration and drive sales growth.
  • Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction.
  • Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty.
  • Initiate conversations with clients about upsell opportunities and gather their feedback through reviews.
• Operational Support:
  • Efficiently complete clinic operational tasks with minimal direction.
  • Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records.
  • Assist with cleaning the treatment rooms and help clients to their rooms.
• Other Duties:
  • Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives.

Requirements

• High school diploma or equivalent (e.g., GED) required
• Administrative and/or sales experience preferred
• Exceptional communication skills, both written and verbal required
• Ability to demonstrate initiative and work independently required
• Works well in a team environment required
• Ability to maintain highly confidential information required
• Ability to use a computer and sales software required
• Ability to display a passion for the aesthetics industry required
• Willingness to work 40 hours per week, including weekends and evenings as needed by the business required

Benefits

• Medical, dental, vision, disability, and life insurance within 30 days
• Paid time off starting immediately
• Free laser hair removal for you and your spouse or legal partner
• Closed on 7 Major Holidays
• 401k retirement plan with vested employer match
• Bonuses awarded every month
• Strong company-led lead generation
• Career advancement opportunities