Sales Receptionist

Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence.

About the role

Chapman Las Vegas Dodge Chrysler Jeep Ram is seeking a friendly, professional, and organized Sales Receptionist to be the first point of contact for customers visiting or calling our dealership. In this customer-facing role, you will greet guests, answer and direct incoming calls, assist with customer inquiries, and support the Sales Department in creating a welcoming and exceptional customer experience. The ideal candidate is personable, dependable, detail-oriented, and comfortable working in a fast-paced dealership environment.

Responsibilities

• Greet and welcome customers entering the dealership with a friendly and professional attitude
• Answer, screen, and direct incoming telephone calls to the appropriate sales team member or department
• Assist customers with general questions and ensure they are connected with the appropriate salesperson or department
• Monitor and manage the reception area to maintain a professional and welcoming environment
• Assist the Sales Department with customer appointments, messages, and general administrative support
• Accurately collect and relay customer information and messages to sales staff
• Provide exceptional customer service and help ensure every customer has a positive dealership experience

Requirements

• Previous receptionist, customer service, administrative, or dealership experience preferred
• Excellent verbal and written communication skills
• Friendly, professional, and positive demeanor with strong interpersonal skills
• Ability to multitask and stay organized in a fast-paced environment
• Comfortable answering multiple phone lines and directing calls appropriately
• Basic computer skills and ability to learn dealership systems and software
• Dependable, punctual, and able to work a flexible five-day schedule including Saturdays

Pay

$16/hr

Schedule

Monday–Thursday, Saturday | 1pm–9pm | Off Friday + Sunday

Benefits

• Medical, dental, and vision insurance
• 401(k) with company contributions
• Life insurance
• Paid time off and holidays
• Opportunities for career growth and advancement
• Supportive, team-oriented workplace
• Employee discounts and assistance programs
• Volunteer opportunities and employee engagement programs