Sales Quality Associate

About the role

This position supports TQL’s operations by completing, reporting on and improving TQL’s professionalism, accounting and load management audits. This position reviews employee communications and system interactions to ensure they comply with all applicable TQL policies and procedures.

Responsibilities

• Reviewing and completing TQL compliance and professionalism audits
• Documenting audit findings in TQL’s proprietary compliance tracking system
• Creating employee/manager presentations on audit/compliance findings, including required actions for improvement, relevant employee history and the severity/impact of the event

Requirements

• At least 1 year of auditing experience preferred
• At least 1 year of previous experience in sales/fast-paced work environment preferred
• Strong proficiency with Microsoft Excel required
• Strong analytical, problem solving and critical thinking skills
• Able to maintain confidential information
• Excellent verbal and written communication skills
• Able to work independently under minimal supervision
• Able to handle multiple projects and tasks at one time, effectively manage time constraints, set priorities and meet deadlines

Qualifications

Commensurate with experience.

Skills

• Microsoft Excel proficiency
• Analytical, problem solving and critical thinking skills
• Confidentiality maintenance
• Versatility in handling multiple tasks
• Effective communication

Benefits

Compensation starting at $16.50/hr.

Employee referral bonus opportunities

Comprehensive benefits package

• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

Schedule

N/A

Pay

$16.50/hr.

Benefits

• Health, dental and vision coverage
• 401(k) with company match
• Employee referral bonus opportunities
• Financial wellness planning
• Tuition reimbursement
• Employee discounts
• Perks including financial wellness planning, tuition reimbursement and more

Employment visa sponsorship

Unavailable for this position.