Sales Professional
Service Corporation International · Limerick, PA · Yesterday
Business DevelopmentFull-time
Job Responsibilities
- Holds self-accountable for prospecting a minimum of 1-2 hours each day
- Obtains referrals from families served by the location
- Networks and builds community and civic relationships
- Explains and presents presentations to families served and referred families
- Maintains and tracks activity levels to ensure productivity
- Builds relationships with families
- Responds to client inquiries in a timely, respectful, sensitive and professional manner
- Connects with families through listening, honest communication and genuine concern
- Develops an understanding of each family’s unique needs and offers solutions that provide value to them
- Stays in touch with families to ensure satisfaction
- Prepares for all appointments and performs all procedures with professionalism and attention to detail
- Fulfills all customer problems and requests
- Buils trust-based relationships to earn the right to ask for referrals
- Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning
- Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
- Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
- Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
- Shares family concerns with rest of the SCI team
Minimum Requirements
- Education: High school diploma or equivalent
- Experience: 1-2 years of college or an equivalent of education and experience
- Experience: 1-2 years of customer service or sales industry experience preferred
- Licenses: Current state/province issued driver’s license with an acceptable driving record
- Knowledge, Skills And Abilities: Must be able to pass the Company’s internal presentation certification within thirty days of hire
- Other: Ability to work a number of evenings and or weekends every month, Ability to drive frequently, Ability to obtain and maintain an insurance license if required by state/province law and as prescribed by each state board, Knowledge of computers and some software, Customer service skills
Postal Code
Postal Code: 19468
Category (Portal Searching)
Category (Portal Searching): Sales
Job Location
Job Location: US-PA - Limerick