Sales Professional (1295)

About the role

The Sales Professional at The Watches of Switzerland Group plays a crucial role in establishing and maintaining strong client relationships. They are responsible for presenting products effectively, building and developing client relationships, and ensuring a high level of customer satisfaction.

Responsibilities

• Confidently present products to clients incorporating storytelling and technical detail while creating a hospitable atmosphere.
• Build, maintain and develop a clientele through use of company CRM platform focusing on relationship building.
• Develop and maintain product knowledge on the brands, collections, and pieces carried in the showroom as well as general industry knowledge.
• Maintain a professional attitude and conduct business with integrity.
• Comply with all Company guidelines, policies and procedures as outlined in all company publications.
• Offer assistance and build effective working relationships with team members.
• Turn clients over to another member of the team as required to best serve the client's needs.
• Organize merchandise and displays accordingly in order to optimize sales and minimize shrinkage.
• Supports the client experience within showroom hospitality guidelines.
• Independently uses all company systems, hardware and software required in the performance of duties and responsibilities.
• Complete relevant administrative responsibilities and tasks that support the Client Experience.
• Takes in and delivers client repairs when required.
• Performs all the duties and responsibilities as assigned by management.

Requirements

• Excellent storytelling ability
• Passion for timepieces and/or jewelry
• Excellent client service and selling skills
• Excellent interpersonal and communication skills (verbal and written)
• Excellent organizational skills
• Able to work as a team
• Able to multitask in a fast-paced environment
• Computer literate (MS Office)

Qualifications

• High School Diploma
• 1 year retail sales experience

Skills

• Storytelling ability
• Timepiece and/or jewelry knowledge
• Client service and selling skills
• Interpersonal and communication skills
• Organizational skills
• Teamwork
• Fast-paced environment adaptability
• Computer literacy

Benefits

• Flexible schedule to accommodate showroom hours, including evenings and weekends.
• Living by our values of earning trust and confidence, treating everyone with respect, caring for our communities, protecting our planet, advocating for our industry, and doing the right thing, always.
• The Watches of Switzerland Group Foundation, which supports local communities with an emphasis on helping vulnerable people in poverty.

Pay

Competitive salary commensurate with experience.

Schedule

Flexible schedule to accommodate showroom hours, including evenings and weekends.

Our Values

We earn trust and confidence
We treat everyone with respect
We care for our communities
We protect our planet
We advocate for our industry
We do the right thing, always

The Watches of Switzerland Group Foundation

The Watches of Switzerland Group Foundation achieved its charitable status in November 2021, with the purpose of continuing the Group’s commitment to philanthropic investment in a focused range of charitable causes. The Foundation, which will bring most of the Group’s charitable activities under one umbrella, has so far been funded by a $6 million donation from the Watches of Switzerland Group to support local communities with an emphasis on helping vulnerable people in poverty.