Sales Order Specialist - CONTRACTOR
LG Electronics North America · Troy, MI · 3 wk ago
Business DevelopmentContract
Order Management
As the Sales Order Specialist - CONTRACTOR, you will:
- Receive, review, and process customer orders accurately and efficiently, and ensure orders follow company specifications and requirements.
- Verify order details, including product specifications, quantities, and delivery dates.
- Liaise with necessary teams (e.g. sales, production, logistics) to ensure orders are accurately submitted and fulfilled on time.
- Detect, address, and resolve any order-related issues or discrepancies promptly.
- Provide regular updates to customers and internal stakeholders on order status and any potential delays.
Coordination and Communication
You will:
- Coordinate and communicate with necessary teams to ensure orders are accurately submitted and fulfilled on time.
- Detect, address, and resolve any order-related issues or discrepancies promptly.
- Provide regular updates to customers and internal stakeholders on order status and any potential delays.
S&OP Support
You will assist in the preparation and execution of the S&OP process, including data collection and analysis.
- Collaborate with the S&OP team to align supply and demand forecasts with actual orders.
- Contribute to discussions on inventory management, production planning, and demand forecasting.
Data Management
You will maintain accurate and up-to-date records of customer orders, inventory levels, and delivery schedules.
- Generate and analyze reports to monitor order trends, identify potential issues, and support decision-making.
Qualifications
- Required: Associate’s degree or equivalent 1+ year experience in OEM supply chain.
- Required: 1+ year experience in managing order and shipment processes through ERP systems, or in S&OP, Demand Planning, or Order Desk functions.
- Preferred: Experience in manufacturing environments & OEM supply chain roles (S&OP, Demand Planning, Supply Planning).
- Preferred: Bilingual in both English & Korean or English & Spanish.
Benefits
Full-Time Employees:
- No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
- Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
- Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
- Performance based Short-Term Incentives (varies by role).
- Access to confidential mental health resources to help you and your loved ones improve your quality of life.
- Personal fitness goal incentives.
- Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
- Group Rate Life and Disability Insurance.
Temporary/Contractors
Eligible for the relevant benefit programs offered through our partner agencies.