Jobs · Business Development · Michigan

Sales Order Specialist - CONTRACTOR

LG Electronics North America · Troy, MI · 3 wk ago
Business DevelopmentContract

Order Management

As the Sales Order Specialist - CONTRACTOR, you will:

  • Receive, review, and process customer orders accurately and efficiently, and ensure orders follow company specifications and requirements.
  • Verify order details, including product specifications, quantities, and delivery dates.
  • Liaise with necessary teams (e.g. sales, production, logistics) to ensure orders are accurately submitted and fulfilled on time.
  • Detect, address, and resolve any order-related issues or discrepancies promptly.
  • Provide regular updates to customers and internal stakeholders on order status and any potential delays.

Coordination and Communication

You will:

  • Coordinate and communicate with necessary teams to ensure orders are accurately submitted and fulfilled on time.
  • Detect, address, and resolve any order-related issues or discrepancies promptly.
  • Provide regular updates to customers and internal stakeholders on order status and any potential delays.

S&OP Support

You will assist in the preparation and execution of the S&OP process, including data collection and analysis.

  • Collaborate with the S&OP team to align supply and demand forecasts with actual orders.
  • Contribute to discussions on inventory management, production planning, and demand forecasting.

Data Management

You will maintain accurate and up-to-date records of customer orders, inventory levels, and delivery schedules.

  • Generate and analyze reports to monitor order trends, identify potential issues, and support decision-making.

Qualifications

  • Required: Associate’s degree or equivalent 1+ year experience in OEM supply chain.
  • Required: 1+ year experience in managing order and shipment processes through ERP systems, or in S&OP, Demand Planning, or Order Desk functions.
  • Preferred: Experience in manufacturing environments & OEM supply chain roles (S&OP, Demand Planning, Supply Planning).
  • Preferred: Bilingual in both English & Korean or English & Spanish.

Benefits

Full-Time Employees:

  • No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
  • Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
  • Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
  • Performance based Short-Term Incentives (varies by role).
  • Access to confidential mental health resources to help you and your loved ones improve your quality of life.
  • Personal fitness goal incentives.
  • Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
  • Group Rate Life and Disability Insurance.

Temporary/Contractors

Eligible for the relevant benefit programs offered through our partner agencies.

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