Sales OPS Director

Overview

We are a fast-growing enterprise technology company and we are looking for a Sales Operations Director to own the systems, processes, and execution infrastructure that powers our sales team.

Responsibilities

• You are the owner of our sales technology stack. This means the systems are configured correctly, adopted consistently, and working reliably so that reps spend their time selling, not troubleshooting.
• You define how the sales team operates. From prospecting to close, you own the playbooks, the standards, and the processes that make execution consistent across every rep.
• You are the person who makes sure the sales team’s numbers are accurate, timely, and trusted. You own the sales-level reporting — this is distinct from GTM-wide strategic analytics which sits with a dedicated team.
• You help design and manage how the sales team is organized to go after the market effectively.
• You make sure every rep can hit the ground running and that the broader team has what it needs to stay sharp.

Required Skills & Qualifications

• Must Have –
• Minimum 5 years of experience in Sales Operations or Revenue Operations at a B2B SaaS or enterprise technology company required
• Deep, hands-on HubSpot CRM experience — previous experience configuring pipelines, building automations, managing integrations, and maintaining data quality at scale required
• Strong command of the B2B sales process end to end (prospecting and qualification through to close, renewal, and expansion) required
• Demonstrated ability to build and document sales processes that get adopted and followed by the team, not just written and ignored required
• Analytical fluency required — building & interpreting sales reports, identifying what the numbers are telling you, and turning data into actionable recommendations for sales leadership
• Excellent written communication required — process documentation is crafted in clear, concise, and written capacities for the person who has to follow it & not for the person who wrote it
• Previously managed multiple work streams simultaneously without losing track of details or deadlines required
• Very comfortable with ambiguity and change required— operating well in a fast-moving environment where priorities shift and the playbook is still being written
• Preferred –
• Experience working alongside a GTM Strategy, Revenue Analytics, or Business Intelligence function — you understand how sales data feeds into broader organizational reporting and you treat data quality as a shared responsibility
• Familiarity with BI tools such as Looker at a consumption level — you can read and interpret dashboards even if you are not building the underlying data models
• Background in territory planning, quota design, or sales compensation modeling
• Experience with a high-growth, scaling sales team where processes were being built and refined in real time
• Exposure to enterprise sales cycles involving multiple stakeholders, long deal timelines, and complex procurement processes
• Education –
• Must have – bachelor’s in business, Management or marketing
• PREFERRED – master’s in business, Management or marketing

Pay

Depending on specific professional experience and geographical location of individuals, the salary for this position ranges from $190,000 - $210,000. Additional wage/bonus/commission and benefit details will be shared during the formal interview process for this full-time employment opportunity.

Sales

San Mateo, CA