Sales Operations Specialist (Order Management)

About the role

We are seeking a highly organized, detail-oriented Sales Operations Specialist to join our team. The Sales Operations Specialist supports the efficiency, effectiveness, and scalability of the sales organization. This role focuses on optimizing sales processes and supporting day-to-day operational needs to help the sales team achieve revenue goals.

Responsibilities

• Retailer Dropship Order Management
• Domestic & Direct Import Purchase Order Management
• ERP Administration
• Sales Support Administration
• General Reception & Customer Service Support
• Product Line Knowledge Management

Requirements

• Bachelor’s degree in Business, Marketing, Operations, or a related field
• 2–4 years of experience in sales operations or a sales administrative role
• Strong computer skills with proficiency in Microsoft Office
• Ability to manage multiple projects and meet deadlines

Skills

• Detail-oriented with strong organizational skills
• Ability to effectively communicate with accounts and internal teams
• Problem-solving and process-improvement mindset
• Ability to work both independently and collaboratively

Preferred Qualifications

• Experience with ERP systems NetSuite or Sage 100

Physical Requirements

• Must be able to communicate effectively with team members, candidates and external partners through multiple forms of technology with telephone and computer
• Must be able to receive and convey information
• The person in this position needs to occasionally move about inside the office to access file cabinets, meeting rooms, copier/printer etc. as well as could remain in a stationary position 50% of the time
• Must be able to safely navigate the production facility, OSHA compliant
• Normally this person is standing or walking around the facility interacting with team members
• Appropriate shoes for standing on concrete flooring is recommended