Sales Operations Specialist

About the role

The organization operates in the network testing, monitoring, and assurance sector for telecommunications, cloud services, enterprises, and specialized industries such as military and aerospace. It also specializes in light management technologies applied in 3D sensing, anti-counterfeiting, consumer electronics, and automotive sectors. The company addresses challenges in connectivity and technology reliability across varied fields, supporting global infrastructure and advanced applications. The Sales Operations Specialist plays a critical role in supporting the sales team and channel partners by optimizing sales processes and managing key operational tasks. This position contributes to increasing efficiency and driving revenue growth through accurate data management and cross-functional collaboration.

Responsibilities

• Administer and maintain the CRM system to ensure data accuracy and completeness.
• Support onboarding, enablement, and ongoing operational resource distribution.
• Review and oversee quotes and assist with contract management for timely execution.
• Generate and analyze sales reports, dashboards, and KPIs to identify trends and provide insights.
• Collaborate with sales, finance, and legal teams to resolve operational issues and improve workflows.
• Develop and document sales operations processes, policies, and best practices.
• Provide training and support on sales tools and operational procedures.
• Participate in special projects for sales process improvements and system enhancements.
• Prepare weekly, monthly, and quarterly sales reports.

Requirements

• Bachelor's degree in Business or related field.
• Minimum 2 years of sales operations experience in a technology company.
• Strong analytical skills with data-driven decision-making capability.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work independently and collaboratively in a dynamic environment.
• Project management skills to handle multiple initiatives.
• Preferred experience with CRM systems and sales enablement platforms.
• Willingness to travel internationally up to 25%.

Pay

Salary range from 62,367 to 115,824. Exceptional qualifications, experience, and location may impact salary. Competitive benefits package including paid time off, health, life and disability insurance, 401(k), and bonus program.

Benefits

• Paid time off
• Health insurance
• Life insurance
• Disability insurance
• 401(k) plan
• Bonus program