Jobs · Sales · Massachusetts

Sales Operations Specialist

SharkNinja · Needham, MA · 3 wk ago
On-siteSalesFull-time
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. About The Role The Sales Operations Specialist plays a key role in managing the operational execution and business performance of an assigned portfolio of categories & subcategories. This position is responsible for managing day-to-day sales operations tasks, including forecast maintenance, inventory management, purchase order execution, trade spend tracking, and business performance analysis. The role partners cross-functionally with Sales, Demand Planning, Supply Chain, and Finance teams to maintain operational alignment, highlight risks and opportunities, and support delivery against revenue and inventory goals. Key Responsibilities Manage day-to-day operational activities related to demand planning support, inventory monitoring, purchase order execution, and sales performance trackingPrepare and maintain weekly business reporting, identifying key trends, risks, and opportunitiesMonitor promotional performance against expectations and provide input into future shipment and forecasting plansPartner with Sales, Demand Planning, and Supply Chain teams to align forecasting, inventory planning, and order management activitiesManage forecasting inputs, pricing updates, and new item setup within internal systemsParticipate in recurring weekly calls with customer replenishment or planning teams to review recent results and updatesCoordinate order timing and availability with internal supply chain partnersManage trade spend tracking and ensure promotional plans are accurately reflected in forecasting toolsPrepare customer presentations, business reviews, and recurring operational reporting for internal and external stakeholdersBuild working knowledge of assigned categories, including products, consumers, and competitorsPrepare monthly performance summary and analysis of sales and operational metrics Qualifications Bachelor’s degree or equivalent experience (Business, Analytics, Supply Chain, or related field preferred)2–3 years of relevant experience, including internships or co-ops in business analytics, supply chain, sales operations, or financeDemonstrated experience in data analysis, forecasting, and operational problem-solvingProficiency in analyzing data in Excel, with a desire to learn new systems and business toolsStrong attention to detail and ability to manage multiple tasks in a deadline-driven environmentClear communicator who enjoys working cross-functionally and learning from othersExperience or exposure to large retailers or e-commerce platforms (including Amazon) is a plus, but not requiredWillingness to travel occasionally (up to ~20%) for team meetings or corporate events Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. Pay Range $60,000—$97,800 USD Our Culture At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn More About Us Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice. For candidates based in China, please refer to this Candidate Privacy Notice. For candidates based in Vietnam, please refer to this Candidate Privacy Notice. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com

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