Sales Operations Specialist
About the role
NexusTek is anchored by a long-established core business that delivers unparalleled managed IT services to a wide range of clients. We are embarking on a new chapter, expanding our offerings with three strategic initiatives: Professional and managed services for hybrid cloud, cybersecurity, generative AI and data. Our ambition is to cultivate a premier service organization recognized nationally for its leadership in these areas. Our mission is to take away technology headaches allowing our clients to focus on their core business.
Why this job is exciting
Feeling stagnated in your current IT sales role? You won't at NexusTek - no two days are alike in the MSP world! This is a fast-paced, detailed sales support position. You will be accountable for a variety of administrative duties including quotes, data entry, and updating sales opportunities.
Responsibilities
- Work with suppliers and manufacturers to register special pricing deals, quote products, and obtain warranty and software support renewals
- Transform this information into an easily understood and actionable quote
- Coordinate with internal teams during preparation of quotes to address client concerns and questions
- Provide sales and administrative support in all aspects of sales operations including interaction with sales prospects, clients, and internal teams
- Assist in overseeing the use of various tools, applications, platforms as well as assisting in the training of the sales teams
- Ensure the sales team is on track to meet month-end goals
- Manage data entry and data quality
- Utilize advanced knowledge of Excel, data management software, and business intelligence tools
- Maintain and update sales opportunities in the ConnectWise program
Who You Are
Collaborative and organized Sales Operations Specialist who enjoys problem solving and variety. You are a skilled communicator on all levels coordinating with internal teams and clients to ensure timely and accurate support.
Pay and benefits
This is a full-time position located in the United States and performed remotely with minimal travel. NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following:
- Four weeks of annual accrued PTO
- Seven paid national holidays
- Medical, dental, vision options
- Company-paid life insurance, short and long-term disability
- Voluntary benefits such as critical illness and accident
- Voluntary Legal Shield and identity theft protection
- Discretionary annual 401k match plan
- Generous employee referral bonus plan
- Employee Assistance Program
- Access to over 90,000+ courses in ADP My Learning
- StandOut employee engagement tools
- Eligible to apply for a Pluralsight license
- Eligible to apply for NexusTek Technical Academy or Leadership Academy
Interview Process
- Application Stage - Thanks for showing interest by submitting your application!
- Screening Stage - Our recruiters carefully consider each application. If you are selected to move forward, we will contact you for the 20 minute introductory screening to learn more about you and why you want to work for NexusTek. As part of our interview process, we use the Culture Index Survey—a brief, 5–10-minute assessment designed to help us understand your natural work preferences and behaviors. The survey consists of two sections: Self-Description: Select adjectives that best describe you. Job Requirements: Choose adjectives that reflect how you believe you need to behave to succeed in your current or desired role. Prior to moving to the interview phase, you will be asked to complete the survey, or you can take beforehand here: https://surveys.cultureindex.com/s/UFfhWqnV5S/68963
- Interview Stage - We'll dive into your experience more in depth (subject to change based on availability)
- One-hour interview with Hiring Manager (virtual)
- One-hour follow-up interview with a team member (virtual)
- You are welcome to request additional conversations with team members you didn't get to meet during the process