Sales Operations Specialist

About the role

MDVIP is seeking a detail-oriented and highly organized Sales Operations Specialist to join our growing Sales Operations team. In this role, you will provide critical operational, administrative, and analytical support to the sales organization — managing collateral and inventory, supporting physician recruitment events, maintaining CRM and referral data, and delivering the reporting that helps sales leadership make informed decisions. This role blends process management, data accuracy, and field collaboration to keep MDVIP’s sales organization running efficiently. The ideal candidate is proactive, resourceful, and comfortable making business decisions and managing multiple priorities in a fast-paced environment, with a strong service mindset toward internal sales partners. You will collaborate cross-functionally with marketing, physician services, data operations, and the survey team to ensure smooth day-to-day operations.

Be part of a mission-driven organization leading innovation in personalized healthcare. Drive transformation and growth in a dynamic, fast-paced environment. Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles. Comprehensive benefits: health, dental, vision insurance, and retirement plans. Professional development: access to ongoing training and leadership development programs. Positive work environment: consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence.

Responsibilities

• Collaborate with the field sales team assisting them in identifying key target markets, qualifying prospective physicians, and providing support for various recruitment strategies.
• Manage marketing collateral and inventory, serving as liaison with print vendors and fulfillment partners to maintain adequate stock, reorder materials, and audit inventory accuracy.
• Build and maintain invitee and attendee lists for physician recruitment events, researching practice eligibility and tracking registration through to event attendance.
• Own the company intranet content library, ensuring sales representatives have access to current, approved resources and materials.
• Manage referral processing, including affiliate referral intake and resolution reporting.
• Maintain competitive intelligence documentation to support sales strategy and positioning.
• Manage corporate expenses, including processing corporate credit card transactions and related documentation.
• Maintain the sales CRM and related tools, ensuring data integrity across physician, account, and territory records.
• Compile, analyze, and distribute sales reports, dashboards, and forecasts to support data-driven decision-making.
• Coordinate physician mailings and direct-mail campaigns, and support the planning and execution of recruitment events, including traveling to and serving in the department’s weekend event lead rotation (approximately four times per year).
• Identify and implement process improvements across sales operations workflows and provide day-to-day operational and administrative support to sales representatives and cross-functional partners.

Skills

• Strong organizational and time-management skills, with the ability to manage multiple priorities and tight deadlines.
• Excellent written and verbal communication skills, with a collaborative, team-oriented approach.
• Analytical mindset, with the ability to synthesize data into clear, actionable insights.
• High personal accountability and attention to detail, with strong follow-through.
• Proactive problem-s