Sales Operations Specialist
About Cleerly
Cleerly is a healthcare company revolutionizing how heart disease is diagnosed, treated, and tracked. Founded in 2017 by a leading cardiologist, Cleerly has created a new standard of care through AI-driven precision diagnostic solutions that go beyond traditional measures by enabling comprehensive quantification and characterization of atherosclerosis. The company raised $223M in Series C funding in 2022 and an additional $106M in a Series C extension in December 2024. Most teams work remotely with access to offices in Denver, New York, Dallas, and Lisbon. Cleerly collaborates digitally using Google Workspace, Slack, Confluence/Jira, and Zoom Video. Travel is required for some team meetings and cross-functional projects, typically once per month or quarter, though some external-facing roles may require up to 90% travel.
About the Opportunity
Cleerly is seeking a data-driven, business-minded Sales Operations professional to bring clarity to complex reporting, usage data, and compensation structures. This role sits at the intersection of systems, process, and strategy, connecting disparate data across multiple systems, uncovering revenue insights, and driving operational excellence across the Commercial organization. The ideal candidate is uniquely data-literate, with a passion for digging into data pipelines, resolving discrepancies, and translating numbers for executives and sales reps alike.
Responsibilities
- Commission Management & Execution: Own the data validation, calculation, and end-to-end execution of quarterly commercial commission plans across multiple complex structures, including consumption/usage-based models.
- Data Reconciliation & Stewardship: Serve as the primary bridge between Salesforce (CRM) and Looker (product consumption data). Identify and manually resolve mapping discrepancies to ensure data accuracy before commissions are finalized and reported.
- Reporting & Dashboards: Develop, maintain, and interpret high-impact reports across Salesforce and Looker for diverse audiences, including Sales leadership, C-Suite executives, Board members, and Investors.
- Storytelling through Analytics: Collect and synthesize data from multiple sources to tell clear business stories, identifying trends, gaps, and growth opportunities across the commercial pipeline.
- KPI & Metric Tracking: Partner with Sales, Sales Ops, and leadership to define, automate, and track key business health metrics, pipeline quality, and recurring board-level performance reports.
- Strategic Planning Support: Assist leadership with commercial planning, data modeling, forecasting, quota disbursement, and territory scenario modeling.
- Stakeholder Communication: Communicate with a wide array of audiences including sales representatives, executives, and internal teams.
- Critical Thinking and Problem Solving: Provide reports and complete requests in a fast-paced, high-growth environment without step-by-step instructions or mapped processes. Figure out challenges independently.
- Root-Cause Data Analysis: Perform root-cause analysis on gaps between Salesforce, Looker, and billing systems, and implement processes to eliminate these gaps for the future.
Requirements
- Experience: 4–6 years in Commercial Operations, Revenue Operations, Sales Operations, or Business Operations.
- Data & BI Tool Proficiency: Advanced proficiency in Excel/Google Sheets and modern BI tools (Looker preferred, Tableau, PowerBI). Ability to audit and trace data gaps between platforms is a must.
- Salesforce Expertise: Strong Salesforce user skills (reporting, dashboards, custom views, pipeline analysis).
- Analytical Translation: Proven ability to translate complex, messy, or technical datasets into actionable strategic insights and clean data for non-technical partners.
- Execution & Rigor: Extreme attention to detail with an audit-focused mindset. Comfortable managing multiple tight deadlines (especially quarter-end close cycles) in a fast-paced environment.
- Domain Knowledge: Understanding of MedTech, consumption/usage-based pricing structures, or healthcare technology commercial models is highly preferred.
- Self-Motivated, Critical Thinker: Proactively complete recurring requirements and seek additional business needs. Work with minimal supervision, documentation, or follow-up from management.
- Business Logic Intuition: Ability to spot when outputs "feel off" based on business logic, rather than waiting for the sales team or leadership to point out a discrepancy.
- Comfort with Ambiguity: Proven track record of diving into unmapped data sets, figuring out the "why," and delivering structured solutions with minimal direction.
Bonus Skills (Nice to Have)
- SQL Foundations: Basic to intermediate SQL skills to directly query data warehouses or troubleshoot data discrepancies at the source.
- Advanced Salesforce Ecosystem: Experience with Salesforce CPQ, Advanced Forecasting, and territory design tools.
- Compensation Software: Exposure to Incentive Compensation Management (ICM) tools (e.g., CaptivateIQ, QuotaPath, Everstage).
Compensation
- Base Salary: $90,000 – $115,000
- Total Target Compensation (TTC): $99,000 – $126,500 (includes 10% target annual bonus)
- Final compensation determined by location, experience, skills, and internal equity. Locations in higher-cost markets (California, Washington, New York, New Jersey, Connecticut, Massachusetts, Washington DC) represent the middle to high end of the range; all other U.S. locations represent the low to middle end.
- Additionally, stock options, paid benefits, and employee perks are part of total rewards.
Working at Cleerly Takes HEART
- H: Humility – be a servant leader
- E: Excellence – deliver world-changing results
- A: Accountability – do what you say; expect the same from others
- R: Remarkable – inspire & innovate with impact
- T: Teamwork – together we win