SALES OPERATIONS SPECIALIST – AEROSPACE FASTENERS

About the role

Aerospace Fastener Distributor seeks a Sales Operations Specialist to support sales, customer accounts, order processing, quotations, and day-to-day operational activities.

Responsibilities

• Prepare and process customer quotations, quote entry, follow-ups, and order entry
• Support inside sales representatives with administrative and operational activities
• Maintain customer, product, inventory, and pricing information
• Process customer orders accurately and efficiently
• Communicate with vendors and customers regarding orders, pricing, and deliveries
• Generate sales and operational reports
• Provide exceptional customer service and account support
• Assist multiple departments to ensure smooth operational workflow
• Support sales process improvements and operational efficiency initiatives

Requirements

• Prior experience working with Aerospace Fasteners, Industrial Fasteners, Hardware Distribution, Fastener Manufacturing, or Fastener Supply Companies
• Experience handling products such as bolts, screws, nuts, washers, rivets, pins, aerospace hardware, or related components
• Previous experience in Sales Support, Inside Sales, Customer Service, Order Processing, or Sales Operations
• Strong Microsoft Excel and Microsoft Office skills
• Experience working with customer accounts, quotations, pricing, and order management
• Ability to work in a fast-paced distribution or manufacturing environment

Qualifications

• 2+ years of experience in Fastener Distribution, Aerospace Fasteners, Industrial Fasteners, or related industries
• Experience with quotes, order processing, customer service, and sales support
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Strong attention to detail
• Proficiency in Microsoft Excel and Microsoft Office Suite
• Ability to work independently while supporting a team-oriented environment

Compensation & Benefits

• Competitive Salary
• Medical Insurance
• Dental Insurance
• 401(k)
• Paid Time Off