Sales Operations Manager II

Key Responsibilities

• Lead executive-level communications on sales performance, business health, and strategic priorities, delivering concise, actionable insights to leadership audiences.
• Provide day-to-day direction, prioritization, and coordination for a team of Sales Operations Analysts to ensure alignment and successful delivery of key initiatives.
• Own the planning, execution, and continuous improvement of sales operating cadences, ensuring meetings drive accountability, decisions, and measurable outcomes.
• Partner closely with sales leaders to analyze pipeline, forecast, and performance metrics, identifying trends, risks, and opportunities while recommending data-driven actions.
• Drive follow-through and closure of action items, commitments, and business priorities across sales leaders, managers, and sellers.
• Ensure pipeline integrity through ongoing monitoring of opportunity health, aging, progression, and forecasting accuracy.
• Identify and proactively communicate business risks, performance gaps, and emerging trends to sales leadership.
• Review, enhance, and validate reporting deliverables to ensure accuracy, consistency, and executive-ready storytelling.
• Support strategic Sales Operations initiatives, including territory and segmentation strategy, reporting enhancements, process optimization, and sales tooling improvements.
• Collaborate cross-functionally with Finance, Strategy, Marketing, and Business Operations teams to support business objectives and drive operational excellence.

Basic Qualifications

• Bachelor's degree in Business, Finance, Analytics, Economics, or a related field, or equivalent practical experience.
• 2-5 years of experience in Sales Operations, Business Operations, Revenue Operations, Analytics, or a related field.
• Advanced proficiency in Microsoft Excel, including data analysis, modeling, and reporting.
• Experience creating executive-level presentations and business reviews using Microsoft PowerPoint.

Preferred Qualifications

• Experience supporting sales organizations in a Sales Operations or Revenue Operations capacity.
• Proven ability to lead projects, influence stakeholders, and coordinate work across teams without direct people management responsibility.
• Strong analytical and problem-solving skills with the ability to translate data into strategic business recommendations.
• Experience partnering with sales leaders and cross-functional stakeholders to drive business outcomes.
• Excellent written, verbal, and presentation communication skills.
• Highly organized with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Self-starter with a strong sense of ownership, accountability, and follow-through.
• Experience with business intelligence and reporting platforms such as Power BI, Qlik, or similar analytics tools.
• Experience working with Microsoft Dynamics 365 or comparable CRM platforms.