Sales Operations Leader – Private Label

About the Company

At Eagle Foods we are builders of brands, categories, and people. Eagle Foods enjoys a rich heritage with brands that have proven category leadership for more than 150 years. Eagle is a diversified food company producing and marketing sweetened condensed and evaporated milk, snacks, and convenient meal solutions products. The company fosters an entrepreneurial spirit that builds better people and brands while focusing on the positive impact our products and people have on the world.

Eagle Foods' family of brands includes Eagle Brand® Sweetened Condensed Milk and Evaporated Milk, Magnolia® Sweetened Condensed Milk, PET® Milk, Popcorn Indiana, Cretors Popcorn, Helper, and Suddenly Salad. Products are marketed and distributed across all U.S. retail channels, including grocery stores, club stores, mass-merchandisers, foodservice, export, U.S. military, and private label business.

Responsibilities

• Lead execution of the private label strategy by coordinating all internal functions required to bring products to market (Sales, Commercialization, Supply Chain, Finance, Customer Service, Logistics).
• Serve as the primary point of contact for assigned customers on private label initiatives, including RFPs, new product proposals, and new item setup.
• Own communication between the Commercialization team and customers for new private label items, from initial proposal through first shipment.
• Lead the trade spend management process: set up and manage promotions, validate and clear deductions, and ensure sales forecasts reflect current trade activity in the trade management system.
• Own the forecasting process: build and update customer forecasts using customer reports, shipment history, and consumption data; provide timely updates to Supply Planning and Production teams.
• Partner with customers during Fall Bake and other key seasons on production scheduling, forecasting, and inventory management, focusing on maximizing sales while minimizing freight and warehousing costs.
• Develop and maintain sales reporting (e.g., Power BI dashboards and reports) and distribute timely insights to key business stakeholders.
• Lead the annual budget development for the Private Label business, reconciling top-down management targets with bottom-up customer/SKU forecasts.
• Co-lead Private Label P&L oversight with the Sales Director and Finance/Commercialization teams, including customer pricing reviews, SKU rationalization, and customer/SKU level profitability analysis.
• Facilitate day-to-day communication between customers, internal departments, and brokers regarding pricing, service levels, orders, shipments, and payment reconciliation.

Requirements

• Bachelor’s degree or similar experience required.
• 1+ years of experience within a CPG organization.
• Experience in sales, sales operations, customer service, or customer-facing roles preferred.
• Strong working knowledge of finance, shipment, and consumption data and how they interrelate.
• Demonstrated excellence in organization, collaboration, multi-tasking, and driving results in a fast-paced environment.

Skills

• Proficiency in Microsoft Office.
• Strong organization skills, with an emphasis on prioritization and managing multiple deadlines.
• Results orientation and ownership mindset.
• Clear, concise verbal and written communication skills.
• Ability to work cross-functionally and build strong relationships across Sales, Commercialization, Logistics, Customer Service, and Finance.
• Analytical capability to interpret data, draw meaningful conclusions, and translate insights into action.

Work Environment

This is an office-based role with regular interaction across departments and with external customers and brokers. The position is designated as remote with some travel included (10-25%). Candidates must have a reliable internet connection and a dedicated workspace that supports productivity and confidentiality. Additional equipment may be required to follow all safety rules and procedures.