Sales Operations & Deal Desk Associate

Responsibilities

• Provide administrative and operational support to the sales team, ensuring smooth sales execution
• Aid in the creation of sales reporting and performance analysis to monitor sales activities and outcomes
• Support the maintenance and management of the CRM system, ensuring proper usage, data input, and reporting
• Contribute to the identification and implementation of process improvements to enhance the efficiency of the sales function
• Collaborate closely with marketing, finance, and customer service teams to ensure alignment on sales efforts and initiatives
• Review and approve non-standard deals, including pricing, discounting, contract terms, and commercial structures
• Ensure all deals comply with internal policies, commercial structures, and approval frameworks
• Act as the escalation point and management proxy for complex or high-value transactions
• Monitor and enforce approval matrices and delegation of authority

Requirements

• Motivated self-starter who is ready to make a real impact in a fast-growing company
• An analytical, proactive, and solution-oriented mindset
• Familiarity with SaaS business models, software licensing, and commercial terms
• A strong attention to detail with excellent communication, administrative, and time management skills
• A Bachelor's degree or equivalent practical experience
• Proficiency with CRM tools such as HubSpot preferred

Benefits

• Competitive salary and quarterly bonus structure
• New York office location and opportunity for international business travel
• 401k with 4% matching contribution: Invest in your future from the start
• Health Insurance from Day 1 of employment: Choice of PPO or HDHP plan available. 100% of individual premiums covered by Luminance for both plans, and 75% coverage of premiums for dependents
• Enhanced maternity and paternity policies: To support working parents
• Learning and development budget per employee to empower our team members to elevate their potential
• Paid sabbatical opportunities
• Annual learning and development budget of $2750 per employee to empower our team members to elevate their potential
• Salary: $70,000 - $100,000 base salary per annum depending on experience
• Bonus: Discretionary performance-based bonus paid out Quarterly