Sales Operations Coordinator

About the role

We are looking for an enthusiastic, detail-oriented Sales Operations Coordinator to join our team. You’ll play a key role in improving the efficiency and effectiveness of our sales processes while providing critical support to our sales team. This is a great opportunity for someone who enjoys working with data, systems, and people and wants to build experience across sales operations, marketing, and business development. The role reports to the Director of Strategic Partnerships.

We prefer this to be a hybrid position based near our Nashville office. However, we are open to a remote position (in eastern or central time zones) for the right candidate.

Responsibilities

• Maintain accurate and up-to-date CRM (Salesforce) data for current and prospective customers, contacts, and sales opportunities.
• Create sales proposals aligned with clients’ needs and available inventory; support Sales Executives with follow-up and other sales activities as needed.
• Manage the contracting process, including creation of accurate contracts and tracking status within the CRM.
• Support marketing email campaigns, including email creation, list pulls, audience segmentation, and analysis of campaign performance and engagement metrics.
• Assist in the creation and maintenance of sponsorship brochures, sales collateral, and other sales enablement materials.
• Identify opportunities to improve sales processes, data quality, and team efficiency.

Requirements

• Bachelor's degree in sales, advertising, marketing, communications, business, or related field.
• 1–2 years of experience in sales operations, sales support, marketing, or business development; preferably in media, advertising, or digital marketing.
• Strong communication and interpersonal skills.
• Excellent project management and organizational skills with the ability to manage multiple projects simultaneously.
• Highly detail-oriented with strong analytical and problem-solving skills.
• Self-motivated, resourceful, and eager to learn in a fast-paced, collaborative environment.
• Proficiency in Microsoft Office; experience with Salesforce, email marketing platforms, or other sales and marketing technology is a plus.

Benefits

• Unlimited PTO
• Remote work options
• Career development and advancement opportunities
• 401(k)
• Medical, dental, and vision insurance