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Sales Operations Analyst, AWS Enterprise Support Strategy & Operations (ESSO)

Amazon Web Services (AWS) · Arlington, VA · 2 days ago
AdvertisingFull-time

Description

AWS Enterprise Support Strategy & Operations (ESSO) is seeking a Sales Operations Analyst with a background in sales and field organizations. This role supports leaders in driving business performance, answering critical questions, and planning for the future.

About the role

This position leads Strategy and Operations for Strategic Industries and EMEA Business Development and Technical Account Manager field delivery teams. The Sales Operations Analyst focuses on core operational activities including standard reporting, data analysis, and day-to-day execution of operational processes.

Responsibilities

  • Develop a deep understanding of sales, delivery, and business metrics, reporting tools, and data structure and serve as a subject matter expert on the team.
  • Track and report all key performance indicators, goals, and trend analyses for weekly/monthly/quarterly business reviews.
  • Own regular analysis and inspection of key performance leading and lagging indicators, bringing insights to operations leaders and sales/delivery leaders to help see around corners and drive business growth/performance.
  • Conduct analysis and deep dives to support Business Development and Delivery team strategy, planning, and key decision making.
  • Support regular inspection of sales pipeline, pipeline health, and forecasting reviews.
  • Own the day-to-day execution of selected key field operational activities, such as territory management, headcount allocation, goal setting.
  • Leverage AWS GenAI capabilities to scale and augment insights enablement to improve visibility and productivity across multiple user personas through AI apps and agents.
  • Collaborate with multiple internal customers, stakeholders, and partner groups across ESSO team, sales, Enterprise Support leadership, product, etc.

Qualifications

  • 3+ years of relevant professional experience in analytics and/or operations experience.
  • Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or a related field.
  • Experience working in a sales organization and with sales data, processes, policies, etc.
  • Experience in business analysis and functional roles requiring quantitative, analytical and organizational skills.
  • Experience with Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau.
  • Experience using sales tools including Salesforce, and BI tools including QuickSight and PowerBI.

Preferred Qualifications

  • Experience in advanced SQL & ability to write complex queries from scratch from multiple tables.
  • Experience using AI business tools to build agents and apps.
  • Experience using big data analytics techniques.

Benefits

Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

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