Sales Operations Analyst

About the role

The Revenue Operations analyst will support a team of experts growing and managing global direct, alliance, channel partner and online sales. They will drive continuous policy, process and data quality improvement to enable analysis and drive interventions to maximize net customer retention, and lead robust, repeatable processes to plan, manage and deliver revenue.

Responsibilities

• Supporting all aspects of the day-to-day operations of the sales and business development functions globally
• Driving data quality, through checking opportunities for accuracy, clean order processing, new hire training, policy and process documentation, reporting and data cleansing
• Supporting and enabling the sales team globally on CRM and other revenue operations policies, processes and systems such as Sales Engagement, Training/Enablement, Data Enrichment, Configure Price Quote, Analytics and Commissions
• Sustaining and improving data quality, sales metrics, dashboards and other ad-hoc analytical tasks
• Delivering insight that enables improved territory and quota management, channel development and sales productivity
• Aiding the team with automation and streamlining of the end-to-end Lead to Order process

Requirements

This position requires an analytical approach, a keen eye for detail and the desire to strive for excellence. People that thrive in these roles are proactive problem solvers who are passionate about collaborating with sales and business development teams, our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and contributing to initiatives in support of Canonical's continued success.

Qualifications

• Exceptional academic track record from both high school and university
• Undergraduate degree in a related field, preferably in Science, Technology, Engineering, Mathematics or Economics, or a compelling narrative about your alternative path
• Drive and a track record of going above-and-beyond expectations
• Experience working as an analyst in revenue/sales operations or related fields such as financial analysis, sales analysis or sales order processing
• Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
• Excellent attention to detail and data-driven, analytical and problem-solving skills
• Planning and organisational skills, including the ability to interact and work with stakeholders across functions and at all levels of the organisation
• Strong communication, interpersonal, negotiation and influencing skills, including comfort working with teams under commercial pressure
• Professional written and spoken English with excellent presentation skills
• Ability to travel internationally up to four times a year for company events

Skills

• Exceptional academic track record from both high school and university
• Undergraduate degree in a related field, preferably in Science, Technology, Engineering, Mathematics or Economics, or a compelling narrative about your alternative path
• Drive and a track record of going above-and-beyond expectations
• Experience working as an analyst in revenue/sales operations or related fields such as financial analysis, sales analysis or sales order processing
• Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
• Excellent attention to detail and data-driven, analytical and problem-solving skills
• Planning and organisational skills, including the ability to interact and work with stakeholders across functions and at all levels of the organisation
• Strong communication, interpersonal, negotiation and influencing skills, including comfort working with teams under commercial pressure
• Professional written and spoken English with excellent presentation skills
• Ability to travel internationally up to four times a year for company events

Benefits

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

Pay

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission.

Schedule

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission.