Sales & Operations Advisor in Training

Key Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Aid Sales & Operations Advisors during the purchasing process, including presenting vehicle features, pricing, financing basics, and dealership services.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text, and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.

Dealership Operations Support

• Process paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Utilize internal technical systems to support dealership operations and ensure a seamless end-to-end customer journey.

Team Collaboration

• Work closely with the sales and management teams to support and achieve dealership goals.
• Be cross-trained in multiple dealership functions to provide operational flexibility while completing assigned tasks.
• Contribute to a positive, energetic, and team-oriented workplace culture.
• Adapt quickly to changing priorities and business needs.

Qualifications

• High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
• 1 – 3 years related work experience.
• Minimum of 1 year of experience in hospitality, sales and/or retail with a fast-paced, customer-facing environment.
• Ability to progress through a multi-phase, learning certification of Level 1 and 2 assuming increasing responsibility for sales and operations.
• Positive attitude with a willingness to learn and grow.
• Valid driver’s license and acceptable driving record for the previous 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and a background check.

Perks

• Medical, dental, and vision insurance.
• Company-paid life insurance policy.
• Short and long-term disability coverage.
• Tuition reimbursement.
• Wellness program.
• Gratitude is Green.
• Paid time off including wellness days, holidays, and personal time.
• Monthly bonus share, sales contests, and other perks.
• Great Place to Work Certification.
• Comparably Awards: Best Company for Diversity, Best Company Culture, and Best Company Leadership.

Hiring Information

• Hiring is contingent upon successful completion of background and drug screening process.
• DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.