Sales & Operations Advisor in Training

Key Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Aid Sales & Operations Advisors during the purchasing process including presenting vehicle features, pricing, financing basics, and dealership services.
• Nurture relationships and maintain engagement with internet leads, phone inquiries, and showroom guests.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text, and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.

Dealership Operations Support

• Process paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Utilize internal technical systems to support dealership operations and ensure a seamless end-to-end customer journey.

Team Collaboration

• Work closely with the sales and management teams to support and achieve dealership goals.
• Be cross-trained in multiple dealership functions to provide operational flexibility while completing assigned tasks.
• Contribute to a positive, energetic, and team-oriented workplace culture.
• Adapt quickly to changing priorities and business needs.