Sales & Operations Advisor

$53,000 / year plus sales incentives

Responsibilities

• Build strong partnerships with customers who have expressed interest in purchasing a vehicle, guiding them through the DriveTime Nurture and Sales processes.
• Manage the full sales cycle by completing sales calls to secure appointments and converting scheduled visits into completed sales.
• Perform operational responsibilities including opening/closing the store, cash handling, sales, nurture activities, inventory management, audits, and administrative tasks (documentation, tags, title/registration).
• Maintain expert knowledge of dealership inventory, website, financing options, and all related sales processes (trades, upgrades, post-sale activities).
• Continuously develop sales competencies, including negotiation, customer experience, and core selling skills.
• Collaborate with and support team members, contributing to a positive, safe, and highly effective team environment.
• Deliver a world-class, tailored customer experience in the dealership and introduce customers to the full DriveTime family of companies.
• Serve as a training partner for new hire Sales and Operations Advisors, supporting onboarding and skill development.
• Execute company directives, initiatives, and expectations while actively seeking feedback and participating in training and development.
• Progress through a multi-phase, learn-and-earn role (Levels 0–4) assuming increasing responsibility for sales, operations, inventory management, and dealership leadership as certification is achieved.

Requirements

• High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
• 3+ years of related work experience.
• Minimum of 3 years of experience in sales and retail operations, with proven success in driving sales performance, managing operational processes, and delivering high-quality customer experiences.
• Valid driver’s license and acceptable driving record for the previous 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and a background check.

Skills

• Sales and customer engagement.
• Retail operations and inventory management.
• Administrative tasks (documentation, tags, title/registration).
• Negotiation and core selling skills.
• Team collaboration and leadership development.
• Training and onboarding of new hires.

Benefits

• Medical, dental, and vision insurance with a sizable portion of premiums covered by the company.
• 401(K) retirement plan.
• Company-paid life insurance policy.
• Short and long-term disability coverage.
• Growth opportunities with over 1,000 employees promoted year over year.
• Tuition reimbursement for professional development.
• Wellness program including self-guided coaching, cash incentives, and discounts on medical premiums.
• Competitive pay across the organization.
• Consistent work schedule with Sundays off.
• Monthly bonus share, sales contests, and other recognition perks.
• World-class training and development programs.
• Paid Time Off for full-time roles (wellness days, holidays, and vacation) and accrued vacation time for part-timers.

Physical Demands

• Must be able to remain in a stationary position at least 75% of the time.
• Occasionally move about inside the office to access file cabinets, office machinery, etc.
• Requires visual acuity and manual dexterity to constantly operate a computer and other office productivity machinery.
• Frequently communicate with internal and external customers, exchanging accurate information.
• This position could require moving objects up to 20 pounds.