Sales Operations Administrator

The Role

Provide customer service to potential clients and current customers
Answer inbound calls and emails in a timely fashion
Distribute inbound leads via phone and email
Process new service agreements
Salesforce data entry
Create and maintain excel spreadsheets
Assist with miscellaneous sales rep requests
Research and resolve installation instruction discrepancies
Work as a team with employees in all departments
Other duties as assigned

Who We Are

Established in 1989 Kings III is a growing, dynamic company. We’re a six-time winner of DFW Top Workplaces and nationally as a USA Today Top Workplace in 2020-2025. We’re on a mission for change – for our communities, our customers, and our company.

What You’ll Do

• Provide customer service to potential clients and current customers
• Answer inbound calls and emails in a timely fashion
• Distribute inbound leads via phone and email
• Process new service agreements
• Salesforce data entry
• Create and maintain excel spreadsheets
• Aid with miscellaneous sales rep requests
• Research and resolve installation instruction discrepancies
• Work as a team with employees in all departments
• Other duties as assigned

What You’ll Bring

• A high school diploma or equivalent
• At least two years experience in sales support, administrative, or related position
• Proficient computer skills, MS Office, and Salesforce
• Type 45 WPM
• Be able to work well with others
• Able to work in a fast-paced environment
• Attention to detail
• Excellent organizational skills and ability to handle multiple tasks
• Sedona and Manitou experience are a plus

What We Do

Our mission is simple - We provide critical communications services to help people in distress. Our Core Values Are Even Simpler
Honesty & Integrity
Service to the customer above all else
Do what is right
Good enough is not good enough: pursue excellence
Encourage individual initiative and growth

What’s In It For You

• Medical insurance with 1 HSA and 2 PPO plan options
• Flex Spending Account (FSA)/Dependent Care FSA
• Dental, vision, life, short- and long-term disability insurance
• Critical illness and hospital indemnity plans
• 401k with company contribution
• Employee Assistance Program (EAP)
• Company paid telemedicine 24/7 access
• Wellness Program
• Employee discount program
• 8 paid holidays, plus 1 floating holiday
• 15 days of PTO accrued in year 1
• Generous referral bonus program
• Work life balance (a must!)
• Team building, attendance at our annual kickoff each January, and other fun events
• Relaxed professional dress code

Salary Description

$18.00 per hour plus bonus