Sales Office Manager

Duties & Responsibilities

• Recruits, motivates, trains and retains qualified and effective sales agents
• Accountability for day to day operational decisions and the effective sales and administrative management of the office
• Achieves operating expense and profitability goals annually
• Maintains awareness of and sensitivity to the market in order to increase market share whenever possible
• Oversees the correct use of all procedures within office and documents related to all transactions within jurisdiction
• Plans and implements advertising strategy for the office, by using the company provided advertising venues (ie Showcase of Homes, Open House Advertising, ad writing, newspaper advertising, etc.)
• Oversees and manages the activities of sales office staff, which includes: making decisions, when appropriate, regarding the hiring, training, evaluating, promoting, transferring, disciplining, rewarding and terminating of employees within the guidelines of the company’s policies and procedures
• Aids in achieving the goals of the other departments and divisions of the Howard Hanna companies
• Participates in community activities as is appropriate
• Attends manager meetings and other company sponsored events, as required
• Represents the company in a professional manner through appearance, attire, attitude and demeanor
• Performs other activities as assigned

Knowledge, Skills & Abilities Required

• Real Estate and Brokerage License Required
• 5+ years Real Estate Experience
• Ability to maintain a positive and professional attitude when interacting with sales associates, clients, employees, vendors and co-workers
• Exceptional communication and interpersonal skills required to communicate professionally, in oral and written fashion
• Must be able to travel to open houses, in-person manager meetings, trainings, company sponsored events, and company trips
• Exceptional communication and interpersonal skills required to communicate professionally in oral and written fashion
• Must possess good judgment and problem solving skills
• Ability to work in a paperless environment; ability to utilize technology to enhance market performance and possess ability to learn new technology and Hanna based tools
• Prior management experience desired but not required
• High school diploma required; four year college degree preferred
• Knowledge of budgeting important in order to achieve profitability budget forecasts to meet income and expense goals
• Ability to maintain skills required through internal training offered by the company or outside sources