Sales & Marketing Coordinator

Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination.

About the role

We are seeking a dynamic, detail-oriented Sales & Marketing Coordinator to support our Commercial team across a portfolio of distinctive luxury lifestyle hotels and resorts. This role is ideal for someone who thrives at the intersection of creativity and strategy and is energized by bringing our brand stories to life through remarkable guest and partner experiences.

Responsibilities

• Provide day-to-day administrative support to the Commercial team, including scheduling, reporting, and meeting coordination
• Develop and refine PowerPoint presentations for internal and external use, ensuring visual and messaging consistency across all touchpoints
• Support the rollout of brand initiatives, seasonal campaigns, and experiential programming across properties
• Cook up vendor relationships, track marketing budgets, and process invoices
• Conduct product research across projects (retail, amenities, promotional items, partnerships, etc.)
• Manage marketing calendars to ensure deadlines and campaign milestones are met
• Organize and maintain brand assets, photography, and collateral libraries
• Absorb the writing and distribution of the Viceroy Victor internal email recognition program
• Confidentially support internal and external requests when a member of the Commercial Leadership team is out of the office
• Organize and maintain the Commercial Leadership Team OneDrive filing system
• Coordinate the planning logistics for client events and/or internal events (sales training / GM Summits)
• Assist in the coordination and execution of trade shows, roadshows, advisory boards, webinars, and customer events
• Maintain action trackers and ensure property teams are delivering against deadlines
• Absorb the planning and execution of trip reports, presentations, account plans, and commercial reporting
• Helping onboarding of new commercial leaders
• Absorb the management of sales databases, account lists, and partner information
• Act as a liaison between Corporate and property teams to ensure initiatives are moving forward
• Attend meetings/training as required by management.

Qualifications

• Bachelor's degree in Marketing, Hospitality, Communications, or a related field
• 1–3 years of experience in hospitality, luxury or lifestyle brands, marketing, or sales support (We are also open to very strong and ambitious fresh graduates, from the best hotel schools)
• Passion for luxury lifestyle hospitality, travel, food & beverage, design, and culture
• Strong organizational and project management skills with exceptional attention to detail
• Excellent written and verbal communication skills with a creative sensibility
• Proficiency in Microsoft Office Suite; familiarity with digital marketing and CRM tools preferred
• Ability to manage multiple priorities in a fast-paced, ever-evolving environment
• Flexible and long hours sometimes required