Sales Manager, Small Business

About the role

As a Small Business Sales Manager, you will be responsible for hiring, training, coaching, and leading a team of new and established Growth Specialists (Account Executives) in a fast-paced and rapidly changing environment. This role is based remotely in the US or in our Cambridge, MA office.

We are looking for someone who:

• Is passionate about transforming sales, service, and marketing and whose values align with HubSpot’s culture — we are on a mission to help every SMB in the world grow better. We achieve our mission by being Humble, Effective, Adaptable, Remarkable, and Transparent.
• Has high emotional intelligence — you have genuine empathy for others and maximize your impact through understanding the motivations of your team, adapting your communication accordingly.
• Is a positive change agent — you have a track record of leading and empowering groups toward driving improvement while navigating change and simultaneously winning. You create a culture of transparency and focused improvement while having fun and fostering a strong team environment.
• Has a commitment to overachievement — you have a “never quit” attitude and get buy-in to overachieve against targets regardless of the adversity being faced.
• Is data-driven — you leverage and can communicate using data to improve core KPIs that matter to the individuals on our team, the Small Business segment, and to help drive HubSpot’s strategic “plays.”
• Has experience managing or being managed in a structured sales environment, including managing via a sales methodology, a forecast methodology, and structured deal management by sales stage.
• Uses good judgment — especially when tasked with difficult decisions. You exude good judgment in decision-making.
• Is accountable — you have honest, transparent, and authentic communications with your colleagues, regardless of personal ramifications.
• Is a team builder and coach of learning sellers — you motivate individuals and the team toward a collective vision and manifest a team atmosphere. You have experience coaching sellers with 0-5 years of closing experience with low attrition and examples of driving reps from zero to hero.

Responsibilities

Sales Managers at HubSpot:

• Have excellent time management and organizational skills.
• Have an analytical mindset and leverage data across all interactions.
• Have a track record of being excellent coaches.
• Are effective communicators and motivators across multiple mediums both externally and internally.
• Support salespeople in all aspects of the sales process and keep their team members accountable to KPIs that drive the business.
• Support the business in cross-functional projects to drive organizational advancement.
• Attract, recruit, interview, and retain top talent.
• Build passionate, diverse, and inclusive teams.

Requirements

• A minimum of 2 years of experience effectively leading a successful team.
• Experience in successfully mentoring and/or leading others effectively.
• Experience leading a consultative sales process.
• Experience using CRM to manage and forecast sales opportunities.
• Strong analytical skills to identify trends and patterns.
• Strong communication skills in written, verbal, and PowerPoint forms.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.