Sales Manager- Parts and Service

About the Role

MHC is seeking a Sales Manager – Parts to plan and direct the sales and marketing activities of the Parts Department. This role involves leading outside parts sales personnel to achieve department and branch goals, developing sales and marketing programs to meet specific sales and profit targets, and coordinating all Parts Department activities to accomplish objectives.

The Sales Manager will assign accounts and territories, evaluate department performance, appraise sales personnel, and ensure sales objectives are met through hiring, training, and development. Travel with outside sales personnel is required to monitor market conditions, stay in touch with customers, and assess competition. The role also includes promoting MHC’s product and service offerings, such as RoadForce, Service, Body Shop, Truck Sales, Leasing, Carrier, and Finance.

Safety-Sensitive Position: This role is designated as safety-sensitive, meaning it involves responsibilities where a lapse in attention could result in injury, illness, or death. This includes handling heavy equipment, machinery, vehicles, or hazardous materials.

Responsibilities

• Plan, organize, lead, and control the efforts of outside parts sales personnel to meet department and branch goals.
• Direct and coordinate all activities of the Parts Department to achieve defined parts and labor sales goals.
• Develop sales and marketing programs to achieve specific sales and profit targets based on current market conditions.
• Assign accounts and territories to meet market share objectives.
• Evaluate Parts Department performance against established targets and standards; take corrective action as needed.
• Appraise performance of outside sales personnel against established standards and targets.
• Hire, train, and develop Parts Department sales personnel to ensure sales objectives are met.
• Travel with outside sales personnel to monitor customer relationships, market conditions, and competitive activities.
• Provide feedback to the Parts Manager and Branch Manager.
• Promote MHC’s product and service offerings, including RoadForce, Service, Body Shop, Truck Sales, Leasing, Carrier, and Finance.
• Perform other duties as assigned by supervisor.

Requirements

• Minimum of two years of sales experience, preferably in the truck business.
• Previous leadership or management experience preferred.
• Excellent oral, written, and interpersonal communication skills.
• Strong organizational skills.
• Positive, can-do attitude.
• Excellent customer service skills.
• Strong work ethic and commitment.

Benefits

• Competitive salary.
• Medical, dental, and prescription insurance.
• Disability and life insurance.
• Paid Time Off program.
• 401k and Profit Sharing with employer match.
• Flexible Spending Account.
• Internal promotion opportunities.
• On-the-job training.

About Us

MHC is an expansion of the original company, Ozark Kenworth, Inc., which started in Springfield, Missouri, in January 1975. Beginning with only three employees and no Parts or Service department, MHC has grown into a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company offering a complete array of finance and insurance services. We foster an environment that helps employees realize their full potential, both personally and professionally.