Sales Manager, Menufy

The Opportunity

This is a coaching-first, metrics-driven leadership role for someone equally comfortable running a pipeline review and getting on a tough call alongside a rep. Reporting directly to the Director of Sales, you will own the full performance lifecycle of your team — from hiring and ramp through sustained quota attainment and long-term development.

You will also serve as a critical bridge between Sales, Marketing, Onboarding, and Customer Success to deliver a seamless prospect-to-customer experience.

• Team Leadership and Development
• Lead, mentor, and develop a team of 8–10 Account Executives to exceed individual and team sales goals through impactful coaching, motivation, and skill development.
• Foster a collaborative, high-performance culture by implementing recognition programs, accountability-driven incentives, and team-building practices that keep energy high and attrition low.
• Hiring and Rep Ramp
• Own the full-cycle recruiting process for AE headcount — sourcing, interviewing, and closing top candidates.
• Design and execute a structured 30/60/90-day ramp program with clear milestones, quota progression benchmarks, and early intervention protocols to get new hires productive fast.
• Performance Management and Coaching
• Set clear performance goals and metrics while leveraging Salesforce data and weekly 1:1s to track progress and deliver actionable feedback.
• Address performance issues promptly and constructively using a data-driven approach. Recognize and replicate top performer behaviors — and manage underperformance with clarity, documentation, and care.
• Sales Strategy and Execution
• Use sales data and KPIs to diagnose team performance and adjust strategy in real time.
• Drive day-to-day operational excellence by keeping the team focused on key metrics including activity levels, pipeline health, conversion rates, and quota attainment against the ARR target.
• Own accurate forecasting and deliver regular performance reporting to the Director of Sales.
• Problem Solving and Operational Efficiency
• Be deeply involved in day-to-day team operations — actively troubleshooting deals, removing blockers, and ensuring reps stay focused on selling.
• Take a proactive approach to identifying and resolving challenges that impact team productivity, whether internal process gaps or client-facing friction.
• Cross-Functional Collaboration
• Partner with Marketing on lead quality, campaign feedback, and MQL-to-SQL conversion.
• Coordinate with the Onboarding team to ensure smooth deal-to-implementation handoffs and faster time-to-go-live.
• Align with Customer Success on ICP health, churn signals, and expansion opportunities.
• Serve as the voice of the frontline — surfacing competitive intelligence, objection trends, and market insights to leadership.

What You'll Bring To Menufy

• Leadership Skills
• A hands-on sales leader with 2–4 years of experience managing and developing Account Executives, preferably in a SaaS or high-velocity SMB environment.
• Proven ability to coach reps to exceed targets while holding the team accountable and addressing underperformance head-on.
• Track Record of Quota Ownership
• Demonstrated success carrying and achieving team ARR quotas in fast sales cycle SMB.
• You know what it takes to close the quarter — and you build the habits and systems to get there every time.
• Hiring and Ramp Experience
• Direct experience recruiting, onboarding, and ramping AEs to full productivity.
• You have a clear point of view on what great looks like and a repeatable process for getting new hires there quickly.
• Data-Driven Mindset
• A metrics-first approach to managing performance — you live in your CRM, know your team's numbers cold, and use that insight to coach with precision and forecast with confidence.
• Strong Communication Skills
• Excellent written and verbal communication, with the ability to motivate a team, deliver hard feedback constructively, and influence cross-functional partners without direct authority.
• Adaptability
• High energy, resilient, and comfortable operating in a fast-moving environment where the playbook is still being written. You see ambiguity as an opportunity, not an obstacle.

Preferred Qualifications

• 2-4 years of sales management experience in short-cycle SMB sales within fast-paced, remote environments.
• Experience managing multilingual or geographically distributed sales teams.
• Familiarity with structured sales methodologies such as SPIN, BANT, or GAP.
• Proficiency with Salesforce and modern sales engagement tools such as Outreach, Salesloft, or Gong.

The Menufy Edge

• Compensation: Competitive base salary with variable compensation tied directly to team performance.
• Growth: A clear path to Senior Manager or Director of Sales as Menufy scales. We promote from within and invest in the leaders who build us.
• Mission: Direct, measurable impact on independent restaurant owners across the United States — operators who depend on tools like ours to compete and grow.
• Environment: A remote-friendly, results-oriented culture built around ownership and outcomes, not activity theater. We trust our managers to lead.