SALES MANAGER IN TRAINING - WESLEY CHAPEL
About the role
As a Manager In Training, you will work in a hybrid role as a Sales Associate while participating in a structured training program designed to prepare you for a future management position. This will help you to understand the sales process, company policies and processes, and learn how to become an effective leader prior to being promoted.
Responsibilities
- Learning the Showroom Manager role, you will:
- Daily management tasks for the showroom
- Handling customer service issues
- Engaging with associates and guests in the showroom to drive sales, services, finance, ensure quality, and customer satisfaction
- Conduct training sessions with associates
- Helping solve problems in the showroom
- Communicate and support new initiatives and processes/changes in the showroom to drive results
- Learn and complete showroom inventory counts
- Learn how to manage a team and drive showroom / team performance
- Shadow experienced managers to learn operational and leadership skills. Contribute to team meetings, sharing ideas and learning from senior leaders.
- Learn and practice the responsibilities of a Showroom Manager, including but not limited to:
- Increasing showroom sales
- Ensuring customer satisfaction
- Reducing unnecessary expenses through strategic initiatives and effective daily management
- As a Sales Associate, you will:
- Help guests design a home they'll love
- Engage and present various home furnishings and service options
- Navigate large showrooms and be on your feet 8 hours a day
- Build personal connections and guide customers through the sales process
- Aid guests in finding the best financing options
- Create invoices and schedule deliveries
- Prospect and account management
- Maintain neatness of the showroom for a welcoming customer experience
- Meet or exceed monthly sales goals and other KPIs set by management
- Address customer concerns to ensure customer satisfaction
Requirements
- Education & Work Experience:
- Bachelor's Degree, preferred
- One or more years from a related environment preferred
- Schedule:
- Ability to work evenings and weekends as part of a flexible and accommodating full-time, 40-hour-per-week schedule
- Technology Requirements:
- Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
- Google Suite (i.e. Docs, Sheets, Slides, etc.)
- Other:
- Ability to guide customers throughout the showroom for extended periods of time
- Some of our showrooms are equivalent to the size of two football fields and Associates have recorded over 15,000 steps taken in a single day!
Qualifications
Positive Energy
Goal-Oriented
Speaking Effectively / Listening Attentively
Self-Driven And Motivated
Customer Facing Experience
Relationship Management
Ability To Influence
Integrity
Professionalism
Change Receptivity
Technology Fluency
Entrepreneurial Spirit
Skills
- Microsoft Office Programs
- Google Suite
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Google Docs
- Google Sheets
- Google Slides
Benefits
Competitive, Transparent Compensation
Medical, Dental, and Vision
Life & Disability Insurance
Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
401(k) with Company Match
Paid Vacation & Sick Time
Employee Resource Groups (ERGs)
Flexible Environment
90% Promote from Within
Employee Assistance Program (EAP)
Associate Purchase Discount Program
Paid Parental Leave
And so much more…
Pay
This is a commission-driven position with uncapped earning potential. Success here at CITY HOME is about developing your skills and knowledge. You can expect to make $65,000 or more during your first year while you are learning sales and the leadership role. When handing managerial duties, you will be paid $30/hour in addition to your commissions earned. Upon promotion to Showroom Manager, the compensation moves to salary, plus bonus and averages $75,000 per year.
Schedule
Ability to work evenings and weekends as part of a flexible and accommodating full-time, 40-hour-per-week schedule