SALES MANAGER IN TRAINING - ORLANDO REGION

About the role

As a Manager In Training, you will work in a hybrid role as a Sales Associate while participating in a structured training program designed to prepare you for a future management position. This will help you to understand the sales process, company policies and processes, and learn how to become an effective leader prior to being promoted.

Responsibilities

• Learning the Showroom Manager role, you will:
• Daily management tasks for the showroom
• Handling customer service issues
• Engaging with associates and guests in the showroom to drive sales, services, finance, ensure quality, and customer satisfaction
• Conduct training sessions with associates
• Helping solve problems in the showroom
• Communicate and support new initiatives and processes/changes in the showroom to drive results
• Learn and complete showroom inventory counts
• Learn how to manage a team and drive showroom / team performance
• Shadow experienced managers to learn operational and leadership skills. Contribute to team meetings, sharing ideas and learning from senior leaders.
• Learn and practice the responsibilities of a Showroom Manager, including but not limited to:
• Managing showroom operations
• Ensuring customer satisfaction
• Leading team meetings
• Implementing new initiatives
• As a Sales Associate, you will:
• Help guests design a home they'll love
• Engage and present various home furnishings and service options
• Navigate large showrooms and be on your feet 8 hours a day
• Build personal connections and guide customers through the sales process
• Aid guests in finding the best financing options
• Create invoices and schedule deliveries
• Prospect and account management
• Maintain neatness of the showroom for a welcoming customer experience
• Meet or exceed monthly sales goals and other KPIs set by management
• Address customer concerns to ensure customer satisfaction

Requirements

• Education & Work Experience:
• Bachelor's Degree, preferred
• One or more years from a related environment preferred
• Schedule:
• Ability to work evenings and weekends as part of a flexible and accommodating full-time, 40-hour-per-week schedule
• Technology Requirements:
• Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
• Google Suite (i.e. Docs, Sheets, Slides, etc.)

Qualifications

• Positive Energy
• Goal-Oriented
• Speaking Effectively / Listening Attentively
• Self-Driven and Motivated
• Customer Facing Experience
• Relationship Management
• Ability To Influence
• Integrity
• Professionalism
• Change Receptivity
• Technology Fluency
• Entrepreneurial Spirit

Skills

• Microsoft Office
• Google Suite
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Outlook
• Google Docs
• Google Sheets
• Google Slides

Benefits

• Competitive, Transparent Compensation
• Medical, Dental, and Vision Insurance
• Life & Disability Insurance
• Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
• 401(k) with Company Match
• Paid Vacation & Sick Time
• Employee Resource Groups (ERGs)
• Flexible Environment
• Employee Assistance Program (EAP)
• Associate Purchase Discount Program
• Paid Parental Leave
• And so much more...

Pay

This is a commission-driven position with uncapped earning potential. Success here at CITY HOME is about developing your skills and knowledge. You can expect to make $65,000 or more during your first year while you are learning sales and the leadership role. When handing managerial duties, you will be paid $30/hour in addition to your commissions earned. Upon promotion to Showroom Manager, the compensation moves to salary, plus bonus and averages $75,000 per year.

Schedule

Ability to work evenings and weekends as part of a flexible and accommodating full-time, 40-hour-per-week schedule

Technology Requirements

• Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
• Google Suite (i.e. Docs, Sheets, Slides, etc.)

Equal Opportunity Employer

CITY Furniture, Inc. is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At CITY Furniture, Inc. we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team.