SALES MANAGER IN TRAINING

About the role

As a Manager In Training, you will work in a hybrid role as a Sales Associate while participating in a structured training program designed to prepare you for a future management position. This will help you to understand the sales process, company policies and processes, and learn how to become an effective leader prior to being promoted.

Responsibilities

• Learning the Showroom Manager role, you will:
• Daily management tasks for the showroom
• Handling customer service issues
• Engaging with associates and guests in the showroom to drive sales, services, finance, ensure quality, and customer satisfaction
• Conduct training sessions with associates
• Helping solve problems in the showroom
• Communicate and support new initiatives and processes/changes in the showroom to drive results
• Learn and complete showroom inventory counts
• Learn how to manage a team and drive showroom / team performance
• Shadow experienced managers to learn operational and leadership skills. Contribute to team meetings, sharing ideas and learning from senior leaders.
• Learn and practice the responsibilities of a Showroom Manager, including but not limited to:
• Increasing showroom sales
• Ensuring customer satisfaction
• Reducing unnecessary expenses through strategic initiatives and effective daily management
• As a Sales Associate, you will:
• Help guests design a home they'll love
• Engage and present various home furnishings and service options
• Navigate large showrooms and be on your feet 8 hours a day
• Build personal connections and guide customers through the sales process
• Aid guests in finding the best financing options
• Create invoices and schedule deliveries
• Prospect and account management
• Maintain neatness of the showroom for a welcoming customer experience
• Meet or exceed monthly sales goals and other KPIs set by management
• Address customer concerns to ensure customer satisfaction

Requirements

• Positive Energy
• Goal-Oriented
• Speaking Effectively / Listening Attentively
• Self-Driven And Motivated
• Customer Facing Experience
• Relationship Management
• Ability To Influence
• Integrity
• Professionalism
• Change Receptivity
• Technology Fluency
• Entrepreneurial Spirit

Qualifications

• Bachelor's Degree, preferred
• One or more years from a related environment preferred

Skills

• Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
• Google Suite (i.e. Docs, Sheets, Slides, etc.)

Benefits

• Competitive, Transparent Compensation
• Medical, Dental, and Vision Insurance
• Life & Disability Insurance
• Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
• 401(k) with Company Match
• Paid Vacation & Sick Time
• Employee Resource Groups (ERGs)
• Flexible Environment
• Employee Assistance Program (EAP)
• Associate Purchase Discount Program
• Paid Parental Leave
• And so much more...

Pay

• This is a commission-driven position with uncapped earning potential. Success here at CITY HOME is about developing your skills and knowledge. You can expect to make $65,000 or more during your first year while you are learning sales and the leadership role.
• When handing managerial duties, you will be paid $30/hour in addition to your commissions earned.
• Upon promotion to Showroom Manager, the compensation moves to salary, plus bonus and averages $75,000 per year.

Schedule

• Ability to work evenings and weekends as part of a flexible and accommodating full-time, 40-hour-per-week schedule

What We’re Looking For

• Positive Energy
• Goal-Oriented
• Speaking Effectively / Listening Attentively
• Self-Driven And Motivated
• Customer Facing Experience
• Relationship Management
• Ability To Influence
• Integrity
• Professionalism
• Change Receptivity
• Technology Fluency
• Entrepreneurial Spirit