Sales Manager - Hotel Polaris

Hotel Polaris is seeking an exceptional Sales Manager to join our team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado Springs. The role influences unique guest experiences, nurtures a vibrant company culture, and builds strong community connections.

Responsibilities

• Contract group business within assigned sales territory/market.
• Respond to incoming leads within 24 hours or same day if possible.
• Work with the Director of Sales and Marketing to establish, monitor, and administer a yearly business plan that includes sales and service goals, timely reports, maintenance of a sales “funnel,” effective use of all sales resources, and exceptional client relations.
• Attend related training events (sales, Delphi, food, wine, etc.).
• Participate in regularly scheduled sales and convention service meetings and events.
• Learn and maintain a current understanding of all resort outlets and service vendors.
• Schedule and conduct site tours.
• Complete numerous tasks simultaneously with strict deadlines.
• Consistently execute an up‑selling approach.
• Manage all aspects of the sales process—from receiving inquiry calls and booking business to confirming details and supporting groups during their stay.
• Meet with clients to finalize function details and act as event planner for their events.
• Maintain general knowledge of conference technology and audio‑visual needs.
• Entertain prospective clients and give tours of event space, outlets, and guest rooms.
• Stay updated on current sales trends within the market and the competitive set.
• Perform other duties and assignments as directed.

Qualifications

• College degree preferred, preferably a Bachelor’s Degree or equivalent experience.
• Experience in a comparable AAA Four Diamond/Four Star hotel or higher is highly desired.
• History of working with sales systems and contracting workflow.
• Ability to negotiate, convince, sell, and influence professionals and hotel guests.
• Ability to manage extensive amounts of information.
• Knowledge of sales procedures associated with the hotel industry.
• Excellent written skills sufficient to produce sales and marketing communications.
• Ability to work independently and as part of a high‑performance team.

Benefits

• Group medical, dental, vision, life, and disability benefits.
• Pre‑tax flexible benefit plan for healthcare and dependent‑care reimbursement.
• Colorado Family and Medical Leave Insurance Program (FAMLI).
• Employee assistance program.
• Paid time off/sick time.
• 401(k) plan with company match.
• Complimentary team‑member meals.
• Complimentary room nights at CoralTree Hospitality‑managed properties.

Pay

Salary range: $60,000 – $65,000 per year, plus bonus.

Application deadline: This posting closes on 9/15/2026 or when the position is filled.