Sales Manager Home Improvement ( In Home Sales )

About the Company

Leaf Home turns complex home improvement projects into achievements. With over 50% of homeowners concerned about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences—getting the job done right at every step. We bring innovative products, the best people, and the highest standards to every project. Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our award-winning products, including the patented LeafFilter gutter protection system, have earned recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.

We are powered by extraordinary people, delivering innovative products and reliable services through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We’ve been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally.

About the Role

Manage and grow an assigned sales territory through effective leadership of independent contractor Sales Representatives. Work closely with the Installation team to ensure accurate sales orders, timely product installation, and customer satisfaction. Accountable for achieving defined sales metrics in the assigned territory.

Responsibilities

• Effectively manage sales representative team within assigned territory
• Maximize productivity and sales effectiveness through continual team training and proactive performance management
• Ensure sales representatives meet or exceed established sales KPIs
• Provide customer and sales support by responding to customer inquiries and requests
• Work closely with Installation department to ensure accurate sales orders and timely installation
• Routinely review sales performance reports to identify areas of improvement and opportunity for assigned team and territory
• Foster effective team communication through individual and team meetings
• Recruit, onboard, train, and retain direct sales representatives
• Perform ride-along with sales representatives to provide coaching and feedback on sales performance
• Complete in-home sales consultations with potential customers as needed
• Perform other duties as assigned by supervisor

Requirements

• High School Diploma or equivalent
• Prior experience in a direct sales role or equivalent
• Ability to follow defined sales process performing in-home sales consultations
• Ability to travel in local market including evenings and weekends
• Ability to juggle various work activities and shift attention from one task to another to meet the demands of different stakeholders without “dropping the ball”
• Ability to thrive in a fast-paced, high-energy, team-oriented environment with a “roll up your sleeves” and “today not tomorrow” mentality
• Apply active listening skills through the ability to comprehend information presented and respond thoughtfully
• Detail-oriented and able to focus on tasks, no matter how minute, by finding the most efficient and effective pathway to completion
• Excellent verbal and written communication skills for interacting with internal and external parties in an articulate and professional manner
• Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors, solve complex problems, and engage in reflection
• Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues while keeping the co-worker or customer’s needs at the forefront
• Ability to communicate effectively, recognize, understand, and manage one’s own emotions as well as others’, and foster positive working relationships across all levels of the organization
• Self-driven, holding oneself responsible for accomplishing business goals, adhering to policies, and being accountable for one’s own actions, performance, and decisions
• Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access)
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status)

Preferred Qualifications

• Prior sales experience in the home improvement industry
• Prior leadership and management experience

Benefits

• Industry-leading compensation package
• Fully paid Medical, Dental, and Vision benefits after 30 days
• 401k Savings Plan with company match
• Paid Time Off, including paid parental leave
• Comprehensive Health, Wellbeing, and Financial Wellness Programs
• Childcare benefits to support families
• Endless opportunity for growth and advancement
• Employee assistance program – 24/7 support in areas including legal, financial planning, and counseling
• Employee discount marketplace – discounts on thousands of products, from cars to local attractions
• Gym membership compensation – insurance helps cover the cost of your gym membership
• Employee Resource Groups such as VetConnect, DEI Committee, and Women’s Committee to help you get involved and provide resources for success