Sales Manager (H/F) - NORTHWEST AEROSPACE TECHNOLOGIES, INC.

Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 110 000 collaborateurs pour un chiffre d'affaires de 31,3 milliards d'euros en 2025, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran Cabin est n°1 mondial des intérieurs d'avions et fournit des aménagements intérieurs innovants, intelligents et responsables, ainsi que des équipements avancés de gestion de l'eau et des déchets.

About the role

Northwest Aerospace Technologies (NAT), a Safran Company, is the only EASA DOA Certified aircraft interior reconfiguration group in the United States. Focusing on commercial and military aircrafts, NAT provides first-class services in design, engineering, quality, certification, and manufacturing for a variety of Blue Chip customers.

The Sales Manager is responsible for developing and implementing sales strategies to maintain and grow identified customer base. The Sales Manager manages day-to-day customer relationships with the primary goal to support the business, increase intake order rate, promote the services, negotiate new agreements, review current agreements, and manage day-to-day sales operations such as submittal of proposals, sales reporting, and pricing.

Responsibilities

• Support Sales P&L for the selected account(s) to ensure annual business targets are met
• Develop and manage customer relations; identify and cultivate new customers resulting in new business opportunities, increase order intake, and improve top-line performance
• Serve as the primary customer contact person for the selected accounts
• Implement sales strategies and provide feedback on its implementation to management for potential adjustment
• Identify and lead short, medium, and long-term sales opportunities for the identified division/site
• Support in the generation of technical and commercial proposals and the development of the business case in support of each sales campaign
• Manage and follow-up programs from response to request for quotation until final delivery of integration kits
• Generate sales reports for internal and external communications
• Actively participate in product development meetings and brainstorming activities focused on customer satisfaction
• Interface, survey, benchmark, and develop plans to increase current business and develop new business opportunities with established customers
• Lead and participate in forecasting and budgeting exercises; provide detailed sales forecasts for monthly production outlook and annual sales plan
• Ensure efficient and effective response to customer inquiries by working closely with other departments (e.g., engineering, production, planning, and contracts) to develop a cohesive and cross-functional team to support customers' needs
• Organize and conduct presentations of company products, services, and capabilities to current and prospective customers, organizations, and trade shows as required
• Organize company participation in and attend customer meetings, as required
• Coordinate with Customer Support to determine customer contractual obligations regarding initial provisioning and aftermarket issues
• Monitor compliance with customer requirements and remain proactive in dealing with customer inquiries on both technical and commercial matters

Requirements

• Engineering degree or equivalent technical degree; alternatively, a B.S./B.A. degree in a related field and a minimum of three to five years of sales or marketing experience
• Minimum of 3-5 years of experience

Skills

• Advanced knowledge of MRP systems, specifically LN preferred
• Advanced knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Ability to respond to customer inquiries or complaints from customers, representatives, or members of the business community
• Thorough knowledge of interiors market, including specific customer familiarity and personal contacts
• Familiar with financial models and have a basic understanding of accounting
• Excellent customer service skills
• Excellent personal and intuitive skills to develop and maintain personal relationships with customers and fellow employees
• Effective oral and written communication skills
• Demonstrated ability to handle multiple projects and assignments with attention to detail
• Problem-solving skills; well-organized, detail-oriented, and accurate

Preferred Qualifications

• Engineering degree