Sales Manager Full Time
Major Activities
- Aid Store Manager in adhering to Standard Operating Procedures (SOPs) and Company programs.
- Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
- Model and coach best-in-class Customer Experience and ART of Selling behaviors.
- Provide MOD coverage, maintain floor leadership, service standards, and operational continuity.
- Ensure accurate and efficient use of POS and Self-Checkout systems.
- Oversee Balloons business, birthday party operations, and other in-store programs and events.
- Promote and enroll customers in the Loyalty Rewards Program.
- Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
- Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
- Ensure efficient execution of BOPIS and Same Day Delivery.
- Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
Other Duties As Assigned
Support the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.
Minimum Type of Experience Required
- 3+ years retail leadership experience
Work Environment
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation
- Ability to climb ladders or step stools to stock and retrieve products
- Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment
- Ability to work in a fast-paced environment with frequent customer interactions
- Work hours include nights, weekends and early mornings
Applicants in the U.S. Must Satisfy Legal Requirements
Ability to work in the U.S.
Total Base Pay Range
$16.25 - $22.30
This Position May Be Eligible for Overtime Compensation
In accordance with state and local laws.
At The Michaels Companies Inc., Our Purpose Is To Fuel The Joy Of Creativity And Celebration
We operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
Michaels Offers A Range Of Benefits To Support Team Members And Their Families
- 401(k) with employer match
- Employee Assistance Program
- Medical, dental, and vision coverage
- Telereimedicine services
- Flexible spending accounts
- Commuter benefits
- Tuition assistance
- Adoption assistance
- Variety of voluntary insurance options
All Team Members Enjoy Everyday Perks Such As Employee Discounts And Access To Partner Discount Programs
For a summary of benefits, visit the Michaels Benefits at a Glance page.
For Additional Information Regarding Benefits, Visit MIKBenefits.com
Michaels is an Equal Opportunity Employer.
Michaels Is Committed To The Full Inclusion Of All Qualified Individuals
Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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