Sales Manager - FT - Day - LIFE Bordentown NJ
Position Overview
Establishes and maintains as a member of the leadership team a plan to achieve operating goals through development of a fiscal year sales plan with adjustments made throughout the year as required.
Promotes and maintains collaborative relationships with managers, peers, direct reports and customers by effectively fostering a team environment, building consensus, and resolving conflicts.
Maintains department budget, places orders for equipment and supplies as necessary.
Evaluates, develops, mentors, coaches, counsels and disciplines department staff.
Supports other personnel from other departments through coaching and mentoring to help achieve optimum standard of excellence.
Addresses issues of concern through conversation and notifies department manager of any interactions requiring attention.
Maintains a working knowledge of applicable Federal, state, and local laws and regulations, PACE Corporate Integrity Program, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
Essential Functions
- Provides oversight for accuracy & handle difficult cases personally.
- Assists Community Liaisons in creating their individual territory tactical fiscal year sales plan with quarterly manager reviews to ensure growth targets are being achieved.
- Ensures that the Sales and Enrollment team meet or exceed all KPI standards for prospecting calls, appointments, presentations, qualified referrals, and home intake visits.
- Conducts a minimum of one monthly meeting per month with the full Sales and Enrollment team.
- Conducts ongoing one-on-one reviews with the Sales Team to build more effective communication, to understand training & development needs, and to provide insight for the improvement of team sales & activity performance.
- Plans and coordinates open houses/outreach events for PACE.
- Performs individual and group presentations to potential referral sources, including but not limited to hospital discharge planning, local physician offices, social services organizations, and home health agencies.
- Makes sure that the Sales and Enrollment team meets or exceeds all KPI standards for prospecting calls, appointments, presentations, qualified referrals, and home intake visits.
- Monitors, collects, and submits enrollment data as required by various regulatory agencies.
- Prepares reports as requested by administrative team on a timely basis.
- Builds relationships and visit frequently key customers and other referral sources.
- Participates in and supports Quality Improvement Initiatives.
- Responsible for adherence to all regulations, both federal and state, which govern the operations of a PACE organization.
- Actively serves on various committees that support the daily operations of the program.
- Participates in the preparation and presentation of mandatory education programs.
- Directs and supervises direct reports and provide training as needed in the state specific enrollment process, if applicable.
Physical Demands and Work Environment
- Frequent physical demands include: Sitting
- Occasional physical demands include: Standing, Walking, Carry objects, Push/Pull, Twisting, Bending, Reaching forward, Squat/kneel/crawl, Wrist position deviation, Pinching/fine motor activities
- Continuous physical demands include: Lifting Floor to Waist 10 lbs. Lifting Waist Level and Above 15 lbs.
Sensory Requirements
- Accurate Near Vision
- Accurate Far Vision
- Accurate Color Discrimination
- Accurate Depth Perception
- Accurate Hearing
Anticipated Occupational Exposure Risks
- Dust/Particulate Matter
Minimum Requirements
- Bachelor's degree in related field required.
- Four years of relevant sales experience may be accepted in lieu of a bachelor's degree.
- Three years of sales experience in healthcare.
- Sales and marketing experience preferred.
- Previous experience in training, coaching, and motivating sales team members and improving effectiveness.
- Proven ability to develop and implement a strategic sales plan.
- Evidence of achieving sales goals.
Benefits
- Medical Plan
- Prescription drug coverage & In-House Employee Pharmacy
- Dental Plan
- Vision Plan
- Flexible Spending Account (FSA)
- Healthcare FSA
- Dependent Care FSA
- Retail Savings and Investment Plan
- Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
- Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
- Disability Benefits – Long Term Disability (LTD)
- Disability Benefits – Short Term Disability (STD)
- Employee Assistance Program
- Commuter Transit
- Commuter Parking
- Supplemental Life Insurance
- Voluntary Life Spouse
- Voluntary Life Employee
- Child
- Voluntary Legal Services
- Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
- Voluntary Identity Theft Insurance
- Voluntary Pet Insurance
- Paid Time-Off Program