Sales Manager – B2C Home Improvement
For over 30 years, we’ve been a premier home improvement company serving the Greater Houston market. We operate our own local factory & showroom. The workforce is all employees, no sub-contractors, which gives us a real edge in lead times, quality control, and customer experience. Our B2C business runs across three channels: returning homeowners and referrals, plus two large national retailers. Houston is the fifth-largest metro in the country, and the upside here is significant.
About the role
Your mission is to generate sales. Our reps sell in-home directly to homeowners — sit at the kitchen table and run a consultative, value-based process on a high-consideration purchase. Close in the home. You’re a hands-on manager who trains new recruits and develops and pushes experienced reps past their personal targets. Beyond the numbers, you’re a resource the whole organization can lean on. This role is focused strictly on our three consumer retail channels and excludes commercial and builder accounts entirely.
Responsibilities
- Enforce the playbook: Hold reps strictly accountable to our proven, defined in-home sales process.
- Maximize three lead channels: Own the routing, scheduling, and conversion metrics for high-value leads from returning homeowners, referrals, and national retail accounts.
- Train, coach, and challenge: Lead high-impact weekly sales meetings, run in-home role-play scenarios, and drive continuous improvement.
- Develop reps in the field: Conduct weekly in-home ride-alongs — coaching reps live in customers’ homes — and use our showroom to lift individual closing rates.
Qualifications
- 3+ years managing a field sales team in home improvement, remodeling, or B2C consumer services.
- Experience managing an in-home / one-call-close sales team strongly preferred.
- Comfortable coaching a value-based, consultative selling approach — not a discount-driven one.
- Proven experience enforcing a structured, system-based sales process.
- Demonstrated ability to recruit, train, and challenge commission-only reps.
- Deep familiarity with Greater Houston geography.
- Uses metrics to drive decisions.
- Comfortable with technology, including CRM.
Benefits
- A predictable $4,000/month base to anchor your income.
- An aggressive override: 1% of cash collected above our established baseline.
- A steady stream of warm, pre-set in-home appointments across three robust pipelines.
- The backing of a 30-year local legacy with our own factory, showroom, and full employee workforce — no sub-contractors.