Sales Manager, Agency Sign Up

Accountabilities

• Owning the performance, development, and operational excellence of the agency acquisition team.
• Establishing sales best practices, improving conversion performance, and ensuring prospective agencies have a seamless journey from initial interest to active platform engagement.
• Leading, coaching, and developing a team of Sign-Up Specialists by setting clear expectations, providing feedback, and supporting professional growth.
• Own team conversion metrics by establishing targets, monitoring performance, and implementing coaching or process improvements to increase results.
• Building a strong sales culture focused on accountability, urgency, consistency, and delivering a positive first experience for new agencies.
• Recruiting, onboarding, and training new team members as the sales function continues to grow.
• Create and optimize workflows, call processes, and sales methodologies to improve quality, efficiency, and scalability.
• Drive prospective agency engagement throughout the sign-up process to increase activation and early platform adoption.
• Partner with onboarding teams to ensure smooth transitions and alignment on successful agency activation.
• Define, track, and analyze key performance indicators, including conversion rates, contact-to-activation ratios, and sales activity metrics.
• Prepare performance updates and insights for leadership, highlighting trends, opportunities, and recommended actions.
• Collaborate with Product, Marketing, and Operations teams to share customer feedback and improve sales enablement resources.
• Stay informed on market trends, industry changes, and competitive dynamics to refine sales messaging and strategy.
• Address escalations and operational challenges quickly to maintain a strong agency experience.

Requirements

• An experienced sales leader with a strong background in team management, performance optimization, and conversion-driven sales environments.
• Comfortable combining coaching expertise with analytical thinking to build scalable sales operations.
• Bachelor’s degree or equivalent professional experience.
• At least 5 years of experience in sales, sales leadership, insurance distribution, or a related field.
• At least 2 years of experience directly managing and developing sales teams.
• Proven experience owning conversion, pipeline, activation, or revenue-related metrics and improving performance outcomes.
• Strong coaching abilities with experience providing specific, actionable feedback to sales representatives.
• Data-driven mindset with the ability to analyze performance metrics and use CRM systems effectively.
• Strong communication, leadership, and relationship-building skills.
• Ability to thrive in a fast-paced, high-growth environment with evolving priorities.
• Experience building repeatable sales processes and improving operational efficiency.
• Insurance industry experience is preferred.
• P&C license is a plus.
• CPCU or CIC designation is preferred.

Benefits

• Base salary range of $100,000-$120,000 annually.
• On-target earnings opportunity, including variable compensation, ranging from $145,000-$165,000 annually.
• Equity compensation eligibility.
• Multiple medical plan options.
• Employer-covered dental insurance and vision coverage for employees and families.
• 401(k) retirement plan.
• Short-term and long-term disability coverage.
• Employer-paid life insurance.
• Flexible Spending Accounts (FSA) for health and dependent care.
• Employee Assistance Program (EAP).
• Flexible time off policy.
• Training opportunities and internal career growth support.
• Remote work flexibility within the United States.