Sales Lot Porter

About the Role

The primary focus for a porter is to greet all customers, ensure customer satisfaction, and work directly with the assigned department to assist customers and dealership needs in a timely and efficient manner.

Responsibilities

• Greet all customers with a friendly, upbeat professional attitude and direct them to the appropriate person or location
• Maintain clean and safe workplace at all times—free of trash, water, leaves, dirt, etc.
• Ensure all customer areas (showroom, dealership lot, etc.) are kept clean and neat to provide customer satisfaction
• Manage and oversee the entire dealership’s inventory of new and used vehicles
• Responsible for properly aligning and displaying company vehicles on the lot in accordance with dealership standards by working directly with management
• Compare and verify VINs of incoming vehicles to the matching invoice
• Conduct proper inventory procedures to confirm assigned stock numbers and entries are made within the system
• Follow appropriate procedures on all vehicles following a sale, to maximize use of space and maintain order on the sales lot
• Ensure proper guidelines are met by placing buyer guides and stock tags in vehicles
• Gas company vehicles only in accordance with the dealership standards and approval by management
• Assist with various tasks that will be assigned by management daily, including tasks that will require traveling off-site
• Inspect all vehicles and report any discrepancies to management
• Conduct business in an ethical and professional manner
• Perform other job-related duties and responsibilities as may be assigned from time to time
• Maintain professional appearance in accordance with the employee handbook
• Maintain an organized, safe, and clean work environment
• Expected to attend sales meetings, if required
• Expected to arrive to work on time and work required shift
• Follow instructions from supervisor
• Interact effectively with co-workers
• Receive feedback from supervisor in a positive manner

Requirements

• Work experience within related job duties assigned; dealership experience preferred
• Demonstrate knowledge in the area of duties assigned
• Understand the importance of and maintain confidentiality
• Understand and follow work rules, policies, and procedures
• Positive attitude, can-do mentality, confident, outgoing personality, eagerness to improve
• Professional attitude and the ability to deliver best in class customer service

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

• High school diploma or equivalent. Bachelor’s degree in business or a business-related field preferred

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• The employee is regularly required to sit, stand, and walk
• Occasionally required to climb; and stoop, kneel, crouch or crawl
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally expected to travel; however, the normal day-to-day operations will be conducted in a professional office setting
• The noise level in the work environment is usually moderate

Pre-Employment Screening

• Motor vehicle record check
• Drug screen
• Background check

Benefits

• Medical, Dental, and Life Insurance
• Vision Insurance
• Short-term and long-term disability
• 401K
• Paid time off
• Closed on Sundays