Sales Leader/Key Holder - Full Time

RESPONSIBILITIES

• Leadership
• Perform the responsibilities of the Leader on Duty (LOD)
• Lead a Customer First culture
• Communicate clear expectations and hold associates and self accountable to achieve all brand, performance and behavior standards
• Proactively seek personal learning and development opportunities
• Drive for Results
• Partner with the Store Management team in executing the store business plan
• Drive KPI results and maximize business opportunities
• Establish and assign individual goals to sales and stock associates
• Motivate associates by providing feedback and recognition for behaviors that drive positive results
• Recognize and communicate associate performance issues to store management
• Talent Management
• Lead training, development, and coaching of the associate team
• Motivate associates by providing feedback and recognition for behaviors that drive positive results
• Recognize and communicate associate performance issues to store management
• Visual & Operational Execution
• Maintain company brand standards per the 5 S’s
• Execute strategic, brand appropriate merchandising product moves
• Ensure consistent and effective shipment processing and flow to the floor
• Support the management team to ensure store audit compliance and shrink results meet company loss prevention standards

QUALIFICATIONS

• Minimum High School education or equivalent
• Team Leader Experience Preferred
• Minimum 1 – 2 year retail experience or equivalent education
• Must have flexible availability for store needs
• Ability to receive feedback and take action when appropriate
• Demonstrated business acumen
• Demonstrated ability to communicate effectively with customers and store team
• Demonstrated collaboration skills and ability to work well within a team
• Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environment
• Proficient use of technology

PHYSICAL REQUIREMENTS

• Must be able to lift between 15 and 50 pounds at times
• Climb ladders to re-stock and obtain merchandise and/or step stool
• Stand for long periods of time in a retail space
• Continuous walking
• Frequent pushing/pulling
• Occasional bending/stooping/crawling/reaching above shoulders/kneeling

COMPANY POLICIES AND PROCEDURES

• Understand and adhere to all company policies and procedures

AEO IS AN EQUAL OPPORTUNITY EMPLOYER

• Committed to complying with all federal and provincial equal employment opportunity and human rights laws
• Provides reasonable accommodation of religion and disability in accordance with applicable law