Sales Lead (Part-Time) @ SC Aquarium

About the Role

This position provides optimal guest service ensuring that all guest needs are met in a timely manner. The Sales Lead assists the Store Director and Assistant Store Director in leading team members to deliver exceptional guest experiences. The role is considered an entry-level supervisory position and includes responsibilities for higher-level transactions such as cash and safe balancing.

Responsibilities

• Leadership and Team Member Results
  • Holds self accountable to all Event Network (e|n) standards of performance and behavior.
  • Resolves guest service issues in partnership with the Store Director.
  • Leads the Sales Team to ensure optimal guest service.
  • Performs all opening and closing operations.
  • Builds strong relationships with team members to align and support business results.
  • Actively pursues opportunities for self-development.
  • Creates a learning environment by modeling e|n core values.
  • Fosters team member relationships to support business initiatives and growth.
  • Complies with company personnel policies.
• Business and Financial Results
  • Assists the team in achieving store sales, per capita, and purchase-with-purchase goals.
  • Achieves personal purchase-with-purchase sales goals and other statistical sales expectations.
  • Supports the Store Director in coaching team members to meet sales expectations.
  • Maximizes store sales through proactive methods.
  • Ensures accurate cash handling and completion of all register transactions.
  • Works assigned schedule.
• Management and Operating Results
  • Completes product, operations, and merchandise presentation training.
  • Executes and maintains visual presentation directives as communicated by the Store Director and SSC initiatives.
  • Participates in all e|n initiatives and ensures sustainability.
  • Responds to all communication in a timely manner.
  • Performs daily tasks such as cleaning, store recovery, and merchandise placement.
  • Follows all Loss Prevention procedures and requirements.
• Guest and Partner Results
  • Consistently demonstrates e|n Cares values.
  • Ensures optimal guest service from all team members.
  • Maintains full knowledge of the venue’s building and its programs.
  • Ensures a clean, organized, and safe shopping environment for guests.
  • Follows e|n and partner dress code guidelines.
  • Participates in regional philanthropic activities.

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to stand, walk, and use hands to finger, handle, or feel.
• Occasionally required to reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
• Must frequently lift and/or move up to 40 pounds.