Sales Lead (Part-Time) @ National Infantry Museum
Job Summary
This position provides optimal guest service ensuring that all the guest needs are met in a timely manner. The Sales Lead position assists the Store Director and Assistant Store Director in leading the team members in optimal guest service. A Sales Lead will also be responsible for higher level transactions to include cash and safe balancing. The SL is considered an entry level supervisor position.
Key Responsibilities And Accountabilities
- Holds self accountable to all e|n standards of performance and behavior.
- Resolves guest service issues in partnership with Store Director.
- Responsible for leading the Sales Team to ensure optimal guest service.
- Performs all opening and closing operations.
- Buils strong relationships with team members to align and support execution of business results.
- Actively pursues opportunities to promote self development.
- Creates a learning environment by modeling e|n core values.
- Fosters Partner team member relationships to support business initiatives and growth.
- Complies with company personnel policies.
- Achieves personal purchase with purchase sales goals and other statistical sales expectations assigned by the store leadership team.
- Supports the Store Director in coaching team members to achieve purchase with purchase goals and other sales expectations.
- Consistently looks for methods to maximize store sales.
- Accountable for accurate cash handling with the registers.
- Safeguards the integrity of the register by ensuring completion and accuracy of all register transactions.
- Works assigned schedule.
- Completes product, operations and merchandise presentation training.
- Executes and maintains all visual presentation directives as communicated by Store Director and SSC initiatives.
- Participates in all e|n initiatives and ensures sustainability.
- Responds and reacts to all communication in a timely manner.
- Performs daily tasks such as cleaning, store recovery, and merchandise placement.
- Accountable for all Loss Prevention procedures and requirements.
- Consistently demonstrates e|n Cares.
- Ensures a clean, organized and safe environment for guests to shop in.
- Maintains full knowledge of the venue’s building and its programs.
- Follows e|n and Partner dress code guidelines.
- Participates in regional philanthropic activities.
Physical Demands
While performing the duties of this job, the Sales Lead is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The Sales Lead must frequently lift and/or move up to 40 pounds.
Job Requirements
Required to maintain full knowledge of the venue’s building and its programs. Must have a valid driver’s license and reliable transportation. Must be able to work flexible hours including weekends and holidays. Must be able to pass a background check and drug screening.