Sales Lead (Part-Time) @ Fairmont Kea Lani

About the Role

This position provides optimal guest service ensuring that all the guest needs are met in a timely manner. The Sales Lead position assists the Store Director and Assistant Store Director in leading the team members in optimal guest service. A Sales Lead will also be responsible for higher level transactions to include cash and safe balancing. The SL is considered an entry level supervisor position.

Leadership and Team Member Results

• Holds self accountable to all e|n standards of performance and behavior
• Resolves guest service issues in partnership with Store Director
• Responsible for leading the Sales Team to ensure optimal guest service
• Performs all opening and closing operations
• Builds strong relationships with team members to align and support execution of business results
• Actively pursues opportunities to promote self development
• Creates a learning environment by modeling e|n core values
• Fosters Partner team member relationships to support business initiatives and growth
• Complies with company personnel policies

Business and Financial Results

• Along with Store Director assists team to achieve store location's sales, per cap and purchase with purchase goals
• Achieves personal purchase with purchase sales goals and other statistical sales expectations assigned by the store leadership team
• Supports the Store Director in coaching team members to achieve purchase with purchase goals and other sales expectations
• Consistently looks for methods to maximize store sales
• Accountable for accurate cash handling with the registers
• Ensures completion and accuracy of all register transactions
• Works assigned schedule

Management and Operating Results

• Accountable for completing product, operations and merchandise presentation training
• Responsible for executing and maintaining all visual presentation directives as communicated by Store Director and SSC initiatives
• Participates in all e|n initiatives and ensures sustainability
• Responds and reacts to all communication in a timely manner
• Performs daily tasks such as cleaning, store recovery, and merchandise placement
• Accountable for all Loss Prevention procedures and requirements

Guest and Partner Results

• Accountable to consistently demonstrate e|n Cares
• Responsible for optimal guest service of all team members
• Required to maintain full knowledge of the venue's building and its programs
• Ensures a clean, organized and safe environment for guests to shop in
• Follows e|n and Partner dress code guidelines
• Participates in regional philanthropic activities

Physical Demands

While performing the duties of this job, the Sales Lead is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The Sales Lead must frequently lift and/or move up to 40 pounds.

Pay Rate: $18.00/hour