Sales Lead - Honolulu Main

About The Role

The Salvation Army Adult Rehabilitation Center (ARC) is a no-fee program designed to assist men and women in completing their rehabilitation programs. The organization values its employees' contributions and relies on their diligence and devotion.

Responsibilities

• Taking an active role and partnering with the Store Manager in the day-to-day operation of the store.
• Assuming responsibility for all day-to-day store operations in the absence of the Store Manager and Assistant Manager.
• Providing coaching, training, and development to the Store Employees.
• Maintaining good Customer/Donor/Community relations; resolving complaints; and ensuring quick and efficient service.
• In absence of Store Manager and Assistant Manager, communicating any personnel issues with District Sales Manager.
• Cooking daily morning and shift change team meetings.
• Supervising employees in performing duties to ensure compliance with published directives and guidelines.
• Training new personnel on store policies and procedures and the level of Customer Service expected by The Salvation Army.
• Processing paperwork per Review Standards, especially as it relates to Time and Attendance compliance.
• Ensuring the store is maintained and adequate inventory levels are on hand.
• Ensuring timely completion of regular and accurate Rag Out from the sales floor.
• BRP (Back Room Processing) - Ensuring that Material Handlers are working effectively and efficiently to meet daily processing goals.
• Donation Attendant(s) - In absence of Store Manager, ensuring that the Donation Attendants are working effectively and efficiently as outlined in the Donation Attendant Job Description.
• Responsible for adequate amount of change at the beginning of each day, safeguarding cash in registers, and banking of cash receipts as per ARCC policy.
• Implementing appropriate loss prevention measures as directed.
• Other written or verbal duties as may be assigned by Management, Retail Directors, and Command Administration.

Qualifications

• High School diploma/GED or equivalent.
• A minimum of one-year previous retail experience and Supervisory experience preferred.
• Able to accurately handle POS/Cash Register operations and cash transactions.
• Valid Driver’s license, able to show proof of insurance.
• Pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, fellow store employees, customers, and donors.

Physical Demands

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
• Ability to move product up to 50lbs.
• Ability to perform various repetitive motion tasks.
• Must be able to perform duties with or without reasonable accommodation.

Schedule

The stores operate 7 days per week. Work schedules are determined by Management and employees must be flexible to ensure adequate store coverage. Full-time associates may be scheduled to work any full-time shift including evenings, weekends, and holidays.

Pay and Benefits

Opportunity for career growth, Paid time off, Employee Stores Discounts, Great Work Perks Discounts (Amusement Parks, Museums, Services and more!), Employee Referral Bonuses, Monthly Management Incentive Bonus, Medical, Dental, and Vision Health and fitness Fitbit Devise, Retirement Plan, Legal Advice MetLife, Pet Insurance, AFLAC, Employee Assistance Program (EAP).