Sales Lead Hannaford plaza

About the role

You create an engaging environment for associates and customers. You partner with the Store Manager to execute daily action plans. Your leadership is critical to cultivate a store environment where operations run smoothly, the store looks fabulous, and associates are trained and motivated to reach their highest potential. With your operational knowledge, you’ll have the ability to seamlessly step into the Manager role when needed. You will help guide your team to success with the support of store leaders. If you love fashion and want to work for a brand that places an emphasis on empowering customers and associates in its community, Lane Bryant is the place for you.

Responsibilities

• Welcome customers and engage with them to understand their needs and support their shopping experiences.
• Share your knowledge of our products and services with customers to outfit and inspire them.
• Empower teams to exceed customer expectations through the company selling model.
• Help store leaders execute daily operational action plans.
• Motivate and coach associates to recognize and improve performance.
• Drive results by identifying business opportunities in partnership with store leaders.
• Assess daily schedules to maximize productivity and equalize payroll.
• Share daily communications with store teams and prioritize tasks as needed.
• Support store leadership with onboarding new associates when needed.
• Support the store’s priorities by adhering to brand guidelines, operational requirements, and asset protection policies.

Requirements

• 1-3 years retail experience
• High school diploma or equivalent required
• Passion for styling and love of working with people
• Flexible availability – including evenings, weekends, and holidays
• Ability to read, write and communicate in English
• Proficient with technology, including an ability to operate store systems accurately

Qualifications

• Passionate about Lane Bryant’s mission to empower customers and associates
• Strong interpersonal and communication skills
• Ability to work independently and as part of a team
• Customer service-oriented mindset

Skills

• Excellent customer service skills
• Knowledge of store operations and procedures
• Ability to manage multiple tasks and priorities
• Effective problem-solving and decision-making skills

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Pay

$15.97 - $16.08 hourly

Schedule

Regular/Part time