Sales Lead, Firewheel Town Center

About the company

Built on the foundation of fashion's most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles. We're proud to be a place for passionate people to learn, grow, and build empowered careers.

About the role

As a Sales Lead, you partner closely with store leaders to supervise the team, lead by example, and step in to support leadership responsibilities wherever needed. You play a pivotal role in upholding brand standards and helping shape a positive team culture. You will set the tone for achieving team goals by providing clear direction and support. As a role model for the team, you demonstrate a welcoming, customer-centered environment that goes beyond the transaction to create memorable, personalized experiences that reflect our culture of hospitality.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities
• Actively share brand priorities, initiatives, and messages with store teams
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach
• Provide coaching and encouragement to keep the team on track with performance goals
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment
• Be knowledgeable about current sales, promotions, and store policies
• Support associate development, provide coaching feedback, and assist with scheduling, when needed
• Share ideas and insights with the store leadership team
• Contribute to a positive work environment by embracing teamwork with peers and leaders

Requirements

• Passion for our brand, fashion, and empowering confidence
• 2 years of retail management experience preferred
• Must be at least 18 years old
• Ability to develop strong customer and peer relationships
• A team player mindset with a high level of ownership and initiative
• Flexible availability — including nights, weekends, and holidays
• Excellent communication and interpersonal skills
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds

Benefits

• Optional medical, dental, and vision insurance
• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements.

Location: Store 3201-Firewheel Town Center-WHBM-Garland, TX 75040. Position Type: Regular/Part time.