Sales Lead -Disney Springs

About the role

Supports all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

Responsibilities

• Deliver financial results: Drive financial growth by achieving sales and key KPI goals
• Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
• Coach staff to exceed individual and store goals
• Support and maintain a positive store environment by leading and developing a quality store team
• Assist in training and development
• Partner on performance issues
• Create a culture of customer obsession that caters to the extraordinary achiever
• Deliver extraordinary customer service through your store team
• Support and maintain visual merchandising standards consistent with company expectations
• Achieve all operational objectives with regards to loss prevention, health, and safety
• Support the team to ensure compliance of all company policies and procedures

Requirements

• Candidates must be at least 16 years of age
• 2 years retail experience; specialty and/or footwear retail preferred
• Must have the availability and ability to work a flexible schedule, including nights, weekends, and holidays based on business needs
• Retail operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention
• Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office, and other solutions
• Excellent verbal and written communication, delegation, follow-up, and time management skills
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively with others in a team-oriented environment and provide excellent customer service
• Ability to lift, push, and pull up to 25-50 pounds occasionally
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time, including repetitive use of upper extremities

Pay

Pay range: $17.00–$18.00 per hour, dependent upon candidates' relevant skills, experience, and location.

Benefits

• Holiday pay
• Sick pay up to 80 hours in a plan year
• Employee discount